Call Center Representative

Are you a motivated and enthusiastic individual with a passion for providing excellent customer service We are seeking a dedicated Call Center Representative to join our dynamic team. If you enjoy helping others and thrive in a fastpaced environment we want to hear from you!

Key Responsibilities:

• Answer incoming calls and provide accurate information to customers in a friendly and professional manner.
• Handle customer inquiries complaints and requests promptly and effectively.
• Document and track customer interactions using our CRM software.
• Collaborate with team members to solve customer issues and improve overall service quality.
• Maintain uptodate knowledge of company products and services to provide accurate information.
• Achieve individual and team performance goals including call handling time quality and customer satisfaction.

Qualifications:

• Proven experience in a customer service or call center role preferred.
  
• Excellent verbal and written communication skills.
• Strong problemsolving abilities and a customercentric mindset.
• Ability to work in a fastpaced environment while maintaining attention to detail.
• Proficient in using computers and various software applications.

Remote Work :

No