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ServiceNow Asset Management Consultant

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1 Vacancy
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Job Location drjobs

Allentown, PA - USA

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position: ServiceNow Asset Management Consultant

Location: Remote

Duration: 12 months

Rate: Open

Interview: Video

Job Summary


This is a PROCESS consultant not a technical role. Candidates must have strong functional experience in ServiceNow HAM and SAM. Certifications are highly desired. Some technical knowledge but not a hands on technical resource.
Location: Remote must be based in CST or EST

This is a high priority as we had a no show of a candidate

Job Description

We are seeking a ServiceNow Asset Management Consultant to function as an Asset Management Process Manager specializing in ServiceNow HAM and SAM. This position will be a fulltime and remote contract opportunity. Due to our client Candidates must be based in the US.

What Youll Do

  • Plays a crucial role in bridging the gap between the Hardware Asset Management (HAM) and Software Asset Management (SAM) user team(s) the ServiceNow technical development/implementation (ITSM) team and other stakeholders
  • Responsible for managing the daytoday Asset Management processes working directly with the process owner to oversee the entire asset lifecycle
  • Provides practical training and stepbystep howto instruction aimed at enhancing knowledge and increasing adoption of standard hardware and software asset processes through the continued use of ServiceNow HAM/SAM Pro and related functions through the performance of items like: formal functional overviews user manual and documentation creation field/function/data interdependency identification and mapping UAT test guidance Platform Upgrade test guidance etc.
  • Provides industry standard bestpractice recommendations governed by an outofthebox objective to assist our client in working towards and achieving its IT Asset Management (ITAM) maturity goals
  • Ability to architect develop and convert customers legacy solutions into ServiceNow is a plus
  • Apply Agile software development practices for customizations to the platform and applications
  • Identifies and proposes solutions to address systems resource and/or skills gaps required to maintain current and future ITAM states
  • Assists in incident analysis enhancement requirements analysis/demand creation test case creation and execution and basic report creation

What Youll Need

Required:

  • 4 years of experience
  • 2 years of ServiceNow
  • Hardware Asset Management (HAM) experience
  • Software Asset Management (SAM) experience
  • ServiceNow HAM and SAM experience
  • ITAM experience
  • Must have great communication skills
  • Strong attention to detail
  • Ability to work remotely and independently

Preferred:

  • Current ServiceNow certifications (CSA etc.)

Physical Demands

  • Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal state and local standards
  • Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings etc.
  • Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor

ServiceNow,Asset Management,HAM,SAM

Employment Type

Full Time

Company Industry

About Company

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