Responsible for meeting Debit Card linked Fees Target by monitoring the overall fee income achievements and identifying process gaps in the charging ecosystem to plug leaks
Responsible for monitoring competition pricing strategies benchmarking with global best practices and make necessary pricing revision
Responsible to identify new initiatives aiding to reductions of reversals and ensuring reasonable of fees
Complaint management and linked improvement in process to reduce complaints/aid front end handle complaints/identify issues/incorrectness in Fee application
Automation of Manual Process linked to fees application/calculation
Responsible for creating tools/Dashboards to track Fees/anomalies.
100% & Timely Closure of Audit/Compliance points/Adherence to RBI guidelines
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