DevOps Support Engineer8 yrs Exp-Gdansk or Gdynia in Poland on Contract basis

Location: Gdask or Gdynia; at least one day of work from the office per week is required.

Responsibilities:

• Person who will cover daily operations on Production and PreProduction
• He/ She will be responsible for answering Business requests via email performing daily monitoring of systems and completing the daily sanity applications.
• In the scope of work we include IT Service Management tasks
• Requests management (users and others IT teams)
• Operations management
• Application Monitoring
• Incident Management
• Problem Management
• Continuous Service Improvement
• EOD job flow monitoring
• Weekends and after business hours deployments.
• Update and create documentation be a part of shift schedule and participate in daily meetings

Requirements:

• Candidates should have 8 years experience in support activity overall.
• Candidates should have ITIL certification V3 or V4.
• Knowledge of major market regulatory bodys rules is an advantage
• Exposure to Capital Markets applications ( like Calypso)
• Should be able to do following
• SLA & KPI management client communication & interaction
• Predictive analysis consulting escalation management
• Risk analysis and project execution
• Knowledge in Capital Market FO/BO environment is an advantage
• Strong knowledge in Configuration Management
• Strong knowledge in XML SQL PL/SQL MQ Series CFT and ControlM.
• Knowledge of monitoring solution (e.g. CalMon Splunk)
• Proactive initiative to identify saving and efficient gain
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous selfmotivated and excellent team player
• Strong perseverance and diligence
• Ability to follow scale the skill matrix
• Financial knowledge background

We offer:

• B2B agreement
• Transparent working conditions with the client
• Current support during our cooperation
• Possibility to work in an international environment
• Collaborative environment in Swedish organizational culture
• Private medical care
• Life insurance
• Multisport
• Teambuilding events