Location: Gdask or Gdynia; at least one day of work from the office per week is required.
Responsibilities:
- Person who will cover daily operations on Production and PreProduction
- He/ She will be responsible for answering Business requests via email performing daily monitoring of systems and completing the daily sanity applications.
- In the scope of work we include IT Service Management tasks
- Requests management (users and others IT teams)
- Operations management
- Application Monitoring
- Incident Management
- Problem Management
- Continuous Service Improvement
- EOD job flow monitoring
- Weekends and after business hours deployments.
- Update and create documentation be a part of shift schedule and participate in daily meetings
Requirements:
- Candidates should have 8 years experience in support activity overall.
- Candidates should have ITIL certification V3 or V4.
- Knowledge of major market regulatory bodys rules is an advantage
- Exposure to Capital Markets applications ( like Calypso)
- Should be able to do following
- SLA & KPI management client communication & interaction
- Predictive analysis consulting escalation management
- Risk analysis and project execution
- Knowledge in Capital Market FO/BO environment is an advantage
- Strong knowledge in Configuration Management
- Strong knowledge in XML SQL PL/SQL MQ Series CFT and ControlM.
- Knowledge of monitoring solution (e.g. CalMon Splunk)
- Proactive initiative to identify saving and efficient gain
- Careful observance of standards and processes
- Excellent communication and interpersonal skills
- Strong analytical or troubleshooting skills
- Ability to work well under pressure
- Autonomous selfmotivated and excellent team player
- Strong perseverance and diligence
- Ability to follow scale the skill matrix
- Financial knowledge background
We offer:
- B2B agreement
- Transparent working conditions with the client
- Current support during our cooperation
- Possibility to work in an international environment
- Collaborative environment in Swedish organizational culture
- Private medical care
- Life insurance
- Multisport
- Teambuilding events