Customer Support Specialist Greek English
Customer Support Specialist Greek English
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Job Description
Location: Katowice Poland
Start Date: 24 February 2025
Schedule: 09:0018:00 (Monday to Sunday rotating shifts)
About the Role
Are you passionate about travel and love helping others Join our dynamic team as a Customer Support Specialist for a leading travel portal! This is your opportunity to deliver exceptional service by assisting customers with their travelrelated inquiries bookings and accommodations.
In this role youll interact with customers via voice chat and email to:
- Respond to inquiries about our travel offerings.
- Advise and assist customers with booking transportation and lodging.
- Handle inbound interactions and troubleshoot issues related to travel topics.
This is a nonsales role focused on delivering outstanding customer experiences and ensuring smooth travel plans for our users.
What We Offer
- Competitive Base Salary: 6500 PLN/month.
- Relocation Support: Well cover your flight ticket costs and real estate agency fees to help you settle in Katowice. (Accommodation is not provided.)
- A vibrant multicultural workplace that values teamwork adaptability and innovation.
What Were Looking For
- Language Proficiency: Native or fluent in Greek and English at a B2 level.
- CustomerCentric Attitude: Strong problemsolving skills and empathy to assist with diverse travelrelated issues.
- Communication Skills: Ability to engage professionally and effectively through voice chat and email channels.
- Adaptability: Open to a flexible schedule (MondaySunday rotation).
- Team Spirit: A collaborative mindset to thrive in a fastpaced competitive environment.
Why Join Us
- FastTrack Selection Process:
- Step 1: Once submitted our recruiters will verify if your profile is already in our database.
- Step 2: If not your application will move forward for review.
- Step 3: Suitable candidates will be contacted directly for an interview.
- Make a Difference: Play a key role in providing seamless travel experiences for customers across the globe.
- Work OnSite in Katowice: A growing hub for professionals offering great worklife balance and opportunities to explore Europe.
How to Apply
Take the first step in this exciting journey by submitting your application today! Stand out by showcasing your language skills customer service experience and enthusiasm for travel.
This is your chance to be part of a team where your contributions truly matter. Dont miss out apply now!
Employment Type
Full Time
