Waitress

Roles and responsibilities

primary responsibility is to ensure customer satisfaction by providing timely, attentive, and friendly service. You will work collaboratively with the kitchen and other staff to ensure that every dining experience is enjoyable.

Key Responsibilities:

1. Customer Service:

   • Greet and seat guests promptly, presenting menus and explaining daily specials.
   • Provide knowledgeable recommendations regarding food and beverage options, including ingredients, preparation methods, and potential allergens.
   • Take and process orders accurately, ensuring that all dietary restrictions and preferences are considered.
   • Respond to customer inquiries and resolve any complaints or issues in a professional and courteous manner.

2. Order Management:

   • Relay orders to the kitchen staff promptly and accurately.
   • Monitor the status of orders and ensure timely delivery to tables.
   • Check in with guests during their meal to ensure satisfaction and address any needs.

3. Table Maintenance:

   • Keep tables clean and organized, clearing away used dishes and utensils as necessary.
   • Reset tables promptly for new guests, ensuring a neat and inviting dining area.

4. Sales and Upselling:

   • Promote daily specials and upsell menu items to enhance the guest experience and increase sales.
   • Process payments accurately and efficiently, handling cash and credit transactions as per company policy.

5. Collaboration and Communication:

   • Work closely with kitchen staff and management to ensure smooth service and effective communication.
   • Participate in team meetings and training sessions to improve service skills and knowledge.

6. Health and Safety:

   • Adhere to all health and safety regulations, including food handling and cleanliness standards.
   • Maintain personal hygiene and professional appearance at all times.

Desired candidate profile

Qualifications:

• Previous experience in a restaurant or hospitality setting is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills for handling transactions.
• A positive attitude and a willingness to work as part of a team.

  A genuine passion for providing excellent customer service and creating a positive dining experience.

  Ability to work effectively as part of a team and independently.

  Proficiency in basic numeracy and literacy is essential.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Capability to lift and carry up to 25 pounds.

Compensation: This position offers competitive pay, including tips, along with opportunities for advancement and a supportive work environment.

Join us at [Restaurant Name] to provide our guests with unforgettable dining experiences!