Quality Control Specialist

Roles and responsibilities

Primary Responsibilities

• Evaluates systems
• Analyzes data
• Establishes Quality Control procedures
• Use Distribution Standard System (DSS), Query Management Facility (QMF), and other Warehouse Management Systems.
• Validates processes
• Ensures work is performed IAW DLA Distribution Standard Operating Procedures (SOPs)
• Adheres to all Audits Readiness Internal Controls
  

The Quality Control Specialist – QC manages quality program planning, quality program evaluation, identifying and resolved quality issues, and providing technical advisory services.

Supervisory Responsibilities:

• The Quality Control Specialist manages a team of Quality Control Technicians and Specialists.
• Ensures area of responsibility is operating in agreement with all referenced DLA Distribution SOPs, addendums, FRAGOS, and Process Manuals as required for day to day operational processing and preparation for any audit event.
• Responsible for compliance with the Audit Assertion Program reporting and documentation requirements, to include monthly assertion reporting that assigned areas of responsibility are ready for audit and or corrective action plans are documented and being corrected if an assertion cannot be made.
• Responsible for the Audit Assertion Program functional areas of Quality Control and Customer Service.
• Conduct inspections and tests on incoming materials, in-process production, and finished products to ensure quality standards are met.
• Develop and implement quality control procedures and protocols.
• Analyze data from inspections and tests to identify trends and areas for improvement.
• Prepare and maintain documentation related to quality control processes, including inspection reports and quality assurance metrics.

Desired candidate profile

Education and/or Experience:

• Three (3) years-experience in the Quality Control field
• Experience with Corrective Action Plans (CAP)
  

Knowledge, Skills, and Abilities:

• Extensive knowledge of DSS and QMF.
• Must be proficient with Microsoft Suite of products including Word, Excel, Access and E-mail business software.
• Must demonstrate a good attitude and ability to work as a member of a Team
• Position requires self-motivation and the ability to work effectively under a minimum of supervision
• Must be able to multi-task efficiently, work in a fast-paced environment on multiple projects, and have a strong attention for detail.
  

Certificates, Licenses, Registrations:

None

• Certification in quality control or assurance (e.g., CQI, CQA).
• Experience with statistical process control (SPC) techniques.
• Knowledge of regulatory requirements relevant to [specific industry].