Delivery Manager I
Delivery Manager I
Posted on :
06-10-2024
Employer Active
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client provider of digital technology and transformation information technology and services
Job Title: Delivery Manager I
Work Location: Bellevue WA 98006
Duration: 12 Months
Work Type: Contract
Job Type: Onsite
Job Description:
Responsibilities
- Oversee delivery of multicloud support service by coordinating efforts of multiple teams to ensure timely and highquality response.
- Responsible for ensuring compliance with defined service level agreements (SLA) and Key performance indicators (KPI)Track and monitor the performance of services identify areas for improvement and implement changes as needed.
- Continuously evaluate and improve processes to ensure that services are delivered efficiently and effectively.
- Foster positive work environment and build culture of automation & innovation to improve service delivery performance.
- Maintain positive relationship with all stakeholders and ensure proactive response to their inquiries and concerns.
- Prepare operational/strategic reports based on defined cadences and present to Steering & Operational committees.
- Proactive identification of issues and risks prepare strong mitigation/resolution plans.
Experience:
- 10 years of progressive experience working as a Technical Delivery Manager or Service Delivery Manager.
- Strong multicloud (preferred AWS & Azure) and operations management skills.
- ITIL or similar certifications strongly preferred.
- Excellent communication research analytical and documentation skills.
- Ability to handle multiple concurrent activities; manage teams effectively and be responsive to users and stakeholders in a timely manner.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
