Enterprise Analyst
Enterprise Analyst
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Job Description
SHORT DESCRIPTION:
Enterprise level desktop analyst support
SCCM expertise.
COMPLETE DESCRIPTION:
Maintain and administer existing Enterprise Desktop Technology Domain (EDTD) hardware & software throughout TECO Energy.
Participate in projects to implement EDTD technologies throughout TECO Energy.
Provide subject matter technical assistance knowledge transfer and mentoring to other IT Staff and other technology users for the EDTD throughout TECO Energy.
Evaluate recommend new or improved methods tools or systems for the EDTD and integrate future technology solutions into the EDTD throughout TECO Energy.
Actively steer business unit process analysis and technology decisions by providing consultation on enterprise desktop applications technology and implementation approaches.
Act as lead resource on projects that utilize or affect enterprise systems resources.
RELATIONSHIPS:
Key Internal: Interacts with all levels of employees throughout TECO Energy. Also has a high degree of interaction with all Information Technology departments.
Key External: Interacts with outside consulting firms software and hardware vendors and technical personnel in other organizations.
QUALIFICATIONS:
Education:
Required: High School Diploma or Equivalent.
Preferred: Bachelors degree in a computerrelated field
Related Experience:
Required: Six (6) years of demonstrated technical experience in supporting or administering a relevant technology (e.g. Microsoft Windows MSOffice Active Directory) in a medium size corporate environment is required.
A college degree may be considered in lieu of 4 years comparable related experience.
Enterprise level certification (e.g.: Microsoft Modern Desktop Administrator Micorsoft EndPoint Manager Administrator Microsoft Orchestrator Microsoft Enterprise Desktop Administrator) may be considered in lieu of experience or education requirements.
Knowledge/Skills/Abilities (KSA):
Required: Working knowledge and ability to support and administer most of the following Advanced Enterprise Technology Components:
3rd level IT escalation support including networking group policy security
Workstation Administration (e.g. Microsoft Active Directory Group Policy BeyondTrust Power Broker)
Microsoft Desktop technology products (e.g. Windows 10 and higher MSOffice MSProject)
System Center Configuration Manager or other Windows imaging and software deployment technologies
Software package development and associated tools (e.g. AdminStudio Orca)
PowerShell expertise
Apple Desktop technology products (e.g. OS X iOS Office for Mac)
JAMF Casper Suite or other Apple imaging and software deployment technologies
Mobile computing (e.g. Mobile devices Microsoft Direct Access
Service Management infrastructure components
Inventory CMDB Management (SQL pc lifecycle management
Work Safely*
Employment Type
Full Time
