Lead Tech Prod Analyst
Lead Tech Prod Analyst
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Job Description
Role Lead Tech Prod Analyst
Location Charlotte NC
Type: C2C/FTC
Responsibilities:
Understand user needs and translate them into detailed requirements for the team using Jira
Build use cases user stories visualization and process flows
Understand refine and validate the Voice of Customers (VOC) business challenges opportunities and risks with stakeholders; challenge stakeholders on their assumptions understand why and distinguish needs from wants
Be the requirements subject matter expert representing stakeholders; ensure details of processes are documented understood and vetted with stakeholders and project teams
Proactively communicate and collaborate with stakeholders and delivery teams to prioritize requirements define and evaluate potential solutions and propose quick fixes when appropriate
In partnership with product owners maintain a deep understanding of strategic business goals to ensure that the backlog priorities are aligned with business needs
Apply compliance requirements within scope of responsibility provide documentation and participate in compliance activities as required
Support UAT testing and ensure capabilities are deployed successfully
Support postdeployment launch activities (bug and enhancement backlog stories)
Qualifications
Demonstrate knowledge of business analysis skills including process and datadriven analysis experience using common industry frameworks
Direct experience as a business analyst in multiple crossfunctional process improvement initiatives
Proven experience driving consensus across multiple stakeholders from different business functions
Excellent verbal and written communication skills to work effectively with business stakeholders team members and management
Ability to understand technical jargon and communicate it in laymans terms
Experience with Agile methodologies documenting user requirements/user stories for development of software
Demonstrates ability to challenge the status quo and continuously innovate through experimentation (test & learn)
Strong problemsolving skills with the ability of accurately analyzing situations and reaching productive decisions based on informed judgment
Leadership collaboration communication and analytical skills are required
Required:
Bachelors Degree or Equivalent Degree
Minimum of 5 years business analyst work experience within Banking Domain
Knowledge in SAFE agile program increment process
Employment Type
Full Time
