Front Office Receptionist

Job Title Front Office Receptionist
Location Chennai
Salary 14000

• You will manage the Front Desk operations for all our business and as a Mentor and Student Administrator.
  
• Greet the customers walkin enquiries for admissions job interviews and vendors.
  
• Ensure that all interactions between the administration employees customers and outside services run as smoothly as possible.
  
• Answer telephones and direct the caller to the appropriate Associate.
  
• Provide callers with information such as company address directions to the company location company fax numbers company website and other related information.
  
• Receiving time stamping sorting and forwarding the incoming mail.
  
• Followup with clients/customers
  
• Manage documents electronically and prepare reports for the Director.
  

Mentor:

• You will have to engage with Students and Parents for the admissions class schedules course completion and future endeavors.
  
• Be an active mentor for all students before and after joining the course.
  
• Ensure that all online classes and offline classes are running smoothly.
  
• Monitor the course schedule and inform the sales team about the completion.
  
• Coordinate with trainers and collect information like attendance feedback and reports.
  

Reporting to the HR & Admin

Required Skills:

• Any graduate with 1 to 2 years of experience working as a Receptionist Front Office Admin and Front Desk Associate or as a Customer Service Executive facing the customers.
  
• Highly professional appearance as the first face of the office.
  
• Able to explain the products or services to walkin customers.
  
• Good Telephone Etiquette Skills.
  
• Excellent communication skills in English and Tamil
  
• Should be able to listen understand and communicate well over the phone.
  
• Proficient in Microsoft Outlook Excel Word PowerPoint.
  
• Problemsolver with good timemanagement abilities.