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You will be updated with latest job alerts via emailSkills Required:
5 Years working indepth with the Cisco Unified Intelligence Center (CUIC) tool;
Must have experience as a Microsoft SQL/TSQL developer
Must have strong experience in Database design and report development
Must understand complex SQL queries for relational databases
Must have the ability to develop ad hoc queries to isolate problems
Skills Preferred:
Nice to have experience with IBM Informix GCP (Big Query Cloud Spanner)
Nice to have database administration experience with jobs stored procedures link servers and password management
Nice to have knowledge of call center business processes and customer call flow interactions
Nice to have a conceptual understanding of Cisco voice networking
Nice to have knowledge of business operation tools and processes including Agile SAFE Rally Jira ServiceNow and general ITIL best practices IT Service Management
Full Time