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Change ManagementITSM

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Job Location drjobs

Alexander City - USA

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Roles and Responsibilities:

Change Management/ITSM

  • Audit implemented changes for Policy compliance. Primarily but not limited to High/Medium risk changes and for manufacturing locations.
  • Audit proposed changes V PreCAB reviews doentation.
  • Run regular investigations to identify unauthorized changes
  • Data mining on issues caused by changes
  • Report Change metrics to AbbVie stakeholders and other business units to provide actionable information
  • Manage failed change process
  • Standard change recertification (yearly)
  • Manage YearEnd change exemption process
  • Train the Change staff in adopting formal ods in essing the impact of proposed changes. This may require creation of additional templates that help in thorough essment of risks and impacts from the proposed changes
  • Changerelated knowledge articles management (need based)
  • Manage CAB process and meeting
  • Verify preproduction testing
  • Identify low risk and repetitive changes and make efforts to convert them as Standard Changes
  • Periodically yze the Urgent (Emergency) Expedited and Latent changes to identify and investigate any possible misuse of these change categories


Employment Type

Full Time

Company Industry

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