Position: Field Production Service Technician
Location: Little Rock AR (OnSite)
Full time
Position Summary:
- A successful Field Production Service Technician is able to incorporate exceptional customer service mechanical s and basic electronics knowledge to care for growing customer base.
- Field Production Service Technicians spend their days visiting Client customer sites to service repair and maintain Canon Oce and/or other print production equipment. In addition to isting with the equipment needs of our customers it is the responsibility of Client Field Production Service Technicians to effectively communicate with customers about technical and nontechnical information regarding their equipment.
We arm our Field Production Service Technicians with the necessary training (certifications) tools and parts to be successful in the field.
Job Requirements Technical:
- Strong electromechanical and mechanical aptitude basic electronics knowledge and information technology (IT) networking knowledge is desired
- The ability to diagnose quickly and accurately mechanical electrical and IT problems
- A and/or Network Certification and knowledge of information technology networking is a great et to this position
- Strong computer literacy
- Previous experience and/or Certifications with Canon and/or HP is a plus
- Technical degree or equivalent is preferred
- Installation Maintain Repair Sed Labor Trades Customer Service.
Job Requirements Personal:
- Strong interpersonal ss to communicate effectively with customers
- Exceptional customer service ss
- Professional appearance demeanor and attitude
- Strong organizational and time management ss
- Cost conscientious
- Problem solves in challenging situations to achieve a positive result
- Ability to work under time constraints and in highpressure situations
- Reliable transportation and a valid Texas drivers license are required
- Clean driving record
- Selfdisciplined mature honest professional and courteousness.