SecurityL2 Networking Support CCNACCNP

Why Youll Love Cisco We change the World you will become pionate about your employer and the brand you represent. Everything is converging on the Internet making networked connections more meaningful than ever before in our lives. Our employees groundbreaking ideas impact everything. Here that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. Youll collaborate with Cisco leaders partner with mentors and develop incredible relationships with colleagues who share your interest in connecting the unconnected. Youll be part a team that cares about its customers enjoys having fun and youll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What Youll Do Cisco seeks a Technical Consulting Engineer Customer Delivery to join some of the industrys brightest minds in developing and deploying todays most advanced Internet technologies. In this role you will gain insight on the detailed functionality of Cisco products and partner with all distributed elements of the service chain. The ideal candidate demonstrates an aptitude and appetite for learning new technologies evidenced by the ability to expand upon core knowledge and specialize. This is a great opportunity for someone with perseverance an empathetic view of the customer and good customer relationship management ss to hone their ss and advance their career by providing value to customers in the form of current and future type of postsale services.

Role & Responsibilities:
Works for worldwide customers within her/his own team or with other Cisco teams to solve problems and enhance future products Solves reported product and network problems of moderate to high complexityEffectively utilize databases of existing issues debugging tools and simple or moderate lab simulations to yse problems and identify solutions with a high level of customer satisfactionKeeps uptodate with the latest technology trends/products in order to provide high quality support to customersWho Youll Work With Youll be joining our CX Technology Group which will be a part of the CX India Theatre As part of the CX Support Services team you will have the opportunity to work with some of our largest customers across various domains to support complex service requests and develop automation & Innovation projects inhouse within the security domain. Who You Are The Technical Consulting Engineer will have a working background in the Security domain.

Requirements

Should have technical knowledge/experience of Working on features like:

Hands on experience on Email and Web Security VPN Firewall AMP AAA and Cisco Secure Firewall firepower 7.0

NAT ALG HA IDS/IPSOr working on AAA technologies like RADIUS TACACS DOT1XOr working on VPN technologies like IKEv1 IKEv2 PKI SSL VPN NHRP GRE over IPsec Remote Access VPN Clients etc. Good understanding of Cisco VPN architecture and policies Good understanding of routing & switching concepts Deep understanding of OSI model & protocols like ARP TCP IP DHCP DNS IPSEC ISAKMP Working knowledge of Wireshark Working knowledge of programming languages like Python Experience in working in a Customer support environment with excellent customer handling ss. Logical ProblemSolving approach and ytical ss

Why You'll Love Cisco We change the World, you will become pionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' ground-breaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You'll Do Cisco seeks a Technical Consulting Engineer, Customer Delivery, to join some of the industry's brightest minds in developing and deploying today's most advanced Internet technologies. In this role, you will gain insight on the detailed functionality of Cisco products and partner with all distributed elements of the service chain. The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge and specialize. This is a great opportunity for someone with perseverance, an empathetic view of the customer and good customer relationship management ss to hone their ss and advance their career by providing value to customers in the form of current and future type of post-sale services.

Role & Responsibilities:
Works for worldwide customers within her/his own team or with other Cisco teams to solve problems and enhance future products Solves reported product and network problems of moderate to high complexityEffectively utilize databases of existing issues, debugging tools and simple or moderate lab simulations to yse problems and identify solutions with a high level of customer satisfactionKeeps up-to-date with the latest technology trends/products in order to provide high quality support to customersWho You'll Work With You'll be joining our CX Technology Group, which will be a part of the CX India Theatre As part of the CX Support Services team you will have the opportunity to work with some of our largest customers across various domains, to support complex service requests, and develop automation & Innovation projects inhouse , within the security domain. Who You Are The Technical Consulting Engineer will have a working background in the Security domain.

Requirements

Should have technical knowledge/experience of Working on features like:

Hands on experience on Email and Web Security, VPN, Firewall, AMP, AAA and Cisco Secure Firewall firepower 7.0

NAT, ALG, HA, IDS/IPSOr working on AAA technologies like RADIUS, TACACS, DOT1XOr working on VPN technologies like IKEv1, IKEv2, PKI, SSL VPN, NHRP, GRE over IPsec, Remote Access VPN Clients etc. Good understanding of Cisco VPN architecture and policies Good understanding of routing & switching concepts Deep understanding of OSI model & protocols like ARP, TCP, IP, DHCP, DNS, IPSEC, ISAKMP Working knowledge of Wireshark Working knowledge of programming languages like Python Experience in working in a Customer support environment with excellent customer handling ss. Logical Problem-Solving approach and ytical ss