Production Support with Dynatrace

Production Support (with Dynatrace)

Job Title

Production Support (with Dynatrace)

Job type

W2

Location

Pennington New Jersey

Relocation

No

Location Type

Hybrid

Duration

12months

Number of Positions

1

Experience Required

5years

Notes

Job Description

W2 Candidates (with minimum validity of 14 months)

Expertise and strong experiences in creating solutions using Dynatrace and deploy them to production extracting best value for the customer
Excellent interpersonal and communication ss with strong customerservice orientation
Strong technical aptitude and ability to learn new ss and research solutions independently
Reliable and punctual dependable; able to work with minimal supervision
Ability to support technical change management processes liaising with internal teams and stakeholders
Ability to work within standard operating procedures and contribute to the development of these procedures
Ability to work within corporate policies raising exceptional issues and addressing business needs proactively
Ability to contextualize and match business requirements to technical solutions
Experience with industry standard Service Desk management solutions e.g. ServiceNow Jira
Experience with client build and management solutions e.g. SCCM JAMF Autopilot/Intune
Experience as a contributor to a large corporate project
Project Management