Production Support with Dynatrace
Production Support with Dynatrace
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Job Description
Production Support (with Dynatrace)
Job Title
Production Support (with Dynatrace)
Job type
W2
Location
Pennington New Jersey
Relocation
No
Location Type
Hybrid
Duration
12months
Number of Positions
1
Experience Required
5years
Notes
Job Description
W2 Candidates (with minimum validity of 14 months)
Expertise and strong experiences in creating solutions using Dynatrace and deploy them to production extracting best value for the customer
Excellent interpersonal and communication ss with strong customerservice orientation
Strong technical aptitude and ability to learn new ss and research solutions independently
Reliable and punctual dependable; able to work with minimal supervision
Ability to support technical change management processes liaising with internal teams and stakeholders
Ability to work within standard operating procedures and contribute to the development of these procedures
Ability to work within corporate policies raising exceptional issues and addressing business needs proactively
Ability to contextualize and match business requirements to technical solutions
Experience with industry standard Service Desk management solutions e.g. ServiceNow Jira
Experience with client build and management solutions e.g. SCCM JAMF Autopilot/Intune
Experience as a contributor to a large corporate project
Project Management
Employment Type
Full Time
