Overview:
We are seeking a dynamic and experienced Senior Real Estate Marketing & Leasing Specialist to lead leasing and marketing efforts for a premier residential community. This role involves managing community leads converting prospects into residents and building strong relationships with both potential and current residents. The ideal candidate will have a strong customer service background marketing expertise and a pion for creating an exceptional leasing experience.
Key Responsibilities:
- Maintain indepth knowledge of the igned community including features benefits and surrounding areas.
- Accurately track and manage leasing records utilizing CRM systems and following best practices for prospect followup.
- Develop a positive customerfocused culture within the leasing team ensuring high levels of satisfaction among prospective and current residents.
- Lead social media and online presence strategies collaborating with the team to meet business goals in reputation management and engagement on platforms like websites and ILS (Internet Listing Services).
- Conduct regular property inspections to ensure curb appeal and apartment conditions align with community standards.
- Convert community leads into prospects by providing detailed information on the community and its surrounding environment.
- Support the Resident Manager and maintenance teams by resolving resident concerns and enhancing the movein experience.
- ist with organizing and managing leasing and resident engagement events.
- Provide informative and personalized property tours fostering positive relationships with potential and existing residents ensuring high lease renewal rates.
Qualifications and Ss:
- Proven experience in customer service leasing marketing or related fields such as hospitality or real estate.
- Active leasing or brokers license (required by local regulations).
- Strong knowledge of landlordtenant laws and leasing regulations.
- Excellent communication and interpersonal ss with an ability to engage effectively with prospects and residents.
- High attention to detail with the ability to maintain organized leasing records.
- Proficient in CRM software with preferred experience in Yardi and Microsoft Office 365.
- Flexible schedule including availability for weekend work and adjusting to business needs.
Benefits Package:
- Competitive compensation based on experience.
- Comprehensive benefits including healthcare and retirement plans.
- Opportunities for professional growth and development within a reputable property management company.
- Flexible work environment with support from a collaborative team.