Customer Support Representative
Customer Support Representative
Posted on :
02-10-2024
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Job Description
Description and nbsp;:
We are looking for a dedicated and customerfocused Customer Support Representative to join our team. The Customer Support Representative will be the primary point of contact for our customers providing istance resolving issues and ensuring a positive customer experience. If you have excellent communication ss and a pion for helping customers
Job Responsibilities:
and nbsp;Customer istance: and nbsp;Respond to customer inquiries and provide istance via phone email or chat.
and nbsp;Issue Resolution: and nbsp;Investigate and resolve customer issues and concerns in a timely and effective manner.
and nbsp;Product Knowledge: and nbsp;Maintain a deep understanding of our products or services to provide accurate information to customers.
and nbsp;Feedback Collection: and nbsp;Gather and doent customer feedback and insights for ysis.
and nbsp;Process Adherence: and nbsp;Follow elished customer support processes and guidelines to ensure consistency and quality.
Customer Satisfaction: and nbsp;Strive to exceed customer expectations and ensure a positive customer experience.
Requirements and nbsp;:
and nbsp;Previous experience in customer support or a related role is preferred but not required.
and nbsp;Excellent communication and interpersonal ss.
and nbsp;Problemsolving abilities and a patient customercentric approach.
and nbsp;Ability to work well in a team and adapt to changing customer needs.
High school diploma or equivalent (ociates degree preferred).
Employment Type
Full Time
Key Skills
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