Bilingual Intake Appointment Setter French
Bilingual Intake Appointment Setter French
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Job Description
This is a remote position.
Job Description
As a Bilingual Virtual Receptionist you ll be the vital first point of contact for clients seeking psychological support. Your role combines customer service excellence with healthcare sensitivity managing incoming calls scheduling appointments and ensuring a seamless patient experience. Working in a dynamic virtual environment you ll utilize stateoftheart VoIP technology and CRM systems to efficiently manage client interactions. This position offers the unique opportunity to blend your linguistic ss with a pion for helping others all while working flexibly from the comfort of your home.
Responsibilities
- Answer and manage incoming calls professionally in both French and English
- Schedule and coordinate appointments for new and existing clients
- Provide informative and compionate responses to client inquiries
- Handle appointment rescheduling and cancellations with care and efficiency
- Maintain strict patient confidentiality and adhere to clinic protocols
- ist with basic administrative tasks during periods of lower call volume
- Collaborate with clinic staff to ensure smooth operations and patient satisfaction
Requirements
- Fluent in French and English with excellent written and verbal communication ss
- Previous Sales experience required
- Previous experience in healthcare reception or customer service roles preferrred
- Proficiency in using VoIP systems scheduling software and CRM platforms
- Strong multitasking abilities and capacity to prioritize in a fastpaced environment
- Exceptional attention to detail and problemsolving ss
- Empathetic approach to client interactions and ability to handle sensitive situations
- Comfortable working independently in a virtual setting
- Reliable internet connection and quiet home office space
Requirements
- Fluent in French and English with excellent written and verbal communication ss
- Previous Sales experience required
- Previous experience in healthcare reception or customer service roles preferred
Benefits
Fluent in French and English, with excellent written and verbal communication ss Previous Sales experience required Previous experience in healthcare reception or customer service roles preferred
Employment Type
Full Time
