Urgent
Urgent
Posted on :
02-10-2024
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Job Description
Qualifications
Service Desk:
- Attend to inquiries applications and notification request from the customer respond or escalate to next level within SLA
Technical Support:
- You will also be providing 1st point support for IT and network infrastructure configuration based on the client request
Data Entries and Ticket Management:
- Make sure each request has a ticket on ITSM progresses are recorded under ticket and status is accurate
Requirements
- Atleast 1 year of service desk or IT/Network operation experiences
- Ability to diagnose trouble and resolve problems
- Be convenient in English and possesses good working attitude and disposition Japanese language s to be an advantage
- Bachelors degree or diploma holder preferably in Business Administration Information Technology or Computer Science or other relevant disciplines.
Remote Work :
No
Employment Type
Full Time
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