Lead Barista
Posted on :
02-10-2024
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Job Description
We are looking for someone interested in working in AlUla season
in Kingdom of Saudi Arabia for 6 months
Job Summary:
The Lead Barista is responsible for overseeing the daily operations of a coffee shop ensuring highquality customer service and maintaining a positive work environment. This role involves training and managing staff maintaining inventory and ensuring compliance with health and safety regulations.
Key Responsibilities:
- Team Management:
- Recruit hire and train new baristas
- Supervise and mentor staff providing ongoing feedback and support
- Schedule shifts and ign tasks to ensure efficient operations
- Resolve conflicts and address employee concerns in a timely manner
- Customer Service:
- Ensure exceptional customer service is provided at all times
- Handle customer inquiries and complaints professionally and effectively
- Foster a welcoming and friendly atmosphere for customers
- Operations Management:
- Open and close the coffee shop ensuring all procedures are followed
- Manage inventory levels and place orders as needed
- Maintain cleanliness and sanitation standards throughout the shop
- Ensure compliance with all health and safety regulations
- Quality Control:
- Ensure that all coffee drinks are prepared according to company standards
- Monitor the quality of ingredients and equipment
- Implement quality control measures to maintain consistency
- Financial Management:
- ist with cash handling and reconciliation
- Monitor sales performance and identify areas for improvement
Qualifications:
- Proven experience as a barista or coffee shop manager
- Strong leadership and interpersonal ss
- Excellent communication and customer service ss
- Ability to work under pressure and meet deadlines
- Knowledge of coffee brewing techniques and equipment
- Food safety certification (preferred)
Benefits:
- Competitive salary and benefits package
- Accommodation and transportation are provided
- Opportunities for professional growth and development
- Discounts on coffee and merchandise
- Fun and fastpaced work environment
Remote Work :
No
Employment Type
Full Time
Key Skills
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