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About us
At Prometeo Talent our mission is to connect outstanding talent with leading companies. We have teamed up with a firm that offers a customizable software platform powered by AWS . This platform is designed to ist a variety of clients including financial service providers debt collection agencies debt buyers telecommunications companies and utility providers in achieving optimal outcomes when engaging with customers facing financial difficulties.
With a presence in over 60 countries and experience supporting more than 650 types of financial obligations they simplify complex situations and foster positive experiences for consumers .
Our Proposal
We are looking for a DevOps Engineer to join our clients team and lead the support of critical software applications. This role focuses on AWS infrastructure and combines clientcentric project delivery with level3 technical support and continuous improvements through automation .
The ideal candidate should have experience in core AWS services network connectivity cybersecurity Linux scripting and monitoring tools. Familiarity with thirdparty IDP integration and vendormanaged services will be a plus.
If youre ready for a new challenge we want to hear from you!
Your main responsibilities will be...
Be the bridge that connects product development with the ProdOps SRE/Support teams! Your role is vital in ensuring seamless service continuity driving continuous improvement and upholding technical excellence.
Embrace a crossfunctional role where youll collaborate with diverse teams to identify and tackle operational gaps! Focus on key areas like metrics automation cost/risk management performance reliability and cloud best practices.
Work handinhand with Project Managers and Scrum Masters to gather estimate prioritize and deliver both internal and external technical project requirements.
As Level 3 support take charge of escalated incidents ensuring theyre resolved within defined SLAs.
Define and doent standard runbooks and operating procedures while creating and maintaining clear system architecture diagrams.
Youll be accountable for executing periodic release deployments across Dev CQA and Production environments with precision primarily during our clientcontracted maintenance windows (mostly Sunday 1 AM5 AM US CST)
What do we offer
Only resumes written in English will be considered.
Full Time