Product Manager - Product management Data ysisHybrid-Redmond WA
Product Manager - Product management Data ysisHybrid-Redmond WA
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Job Description
Description:
We are seeking a Senior Product Manager (Technical) with 5 years of experience to join our dynamic and growing client marketplace team. In this role the candidate will own the customer communications strategy for updates on their orders throughout the order lifecycle. Successful candidates will be:
1. Self starters who can create a vision for what an ideal customer postpurchase communication looks like
2. able to use good judgement to create experiences that meet and exceed customer expectations.
3. Experienced in reducing customer post purchase anxiety and increasing retention.
4. Experienced at writing vision and requirement docs with data to substantiate their recommendations.
Experience in 2 sided marketplaces is a bonus particularly in creating rules around seller to customer communications.
Additional Information:
What project or initiative will they be working on
- They will support orders management asks from external teams.
Will this role be hybrid
- Yes
If hybrid how many days per week will need to be in office
- 3 times a week
Top 3 Ss Needed or Required
- Product management fundamentals (discovery PRDs testing launches)
- Data ysis
What are the daytoday responsibilities
- They will support orders management for 3P sellers. This will include fulfilment and returns aspects. These PMs will gather requirements create PRDs and ensure the orders management flows remove friction and cancelations.
What is the makeup of the team
- 8
Additional Job Details
- Strong preference for PMs from Amazon Meta Ebay
Expected Overtime per month
- 5
Working Hours
- 40 hours per week
Required Ss : Product ManagementData ysis
Basic Qualification :
Additional Ss : Product Manager
This is a high PRIORITY requisition. This is a PROACTIVE requisition
Background Check : No
Drug Screen : No
Employment Type
Full Time
