Sherpany is the Swiss market leader for meeting management software. Since its founding in 2011 it has pursued the goal of creating a world in which every meeting counts. Over 400 European companies and 12000 decisionmakers are already using Sherpany with the aim of making their business relevant meetings more productive and thereby increasing corporate success. With 130 Sherpanees from 27 different nationalities we are an international company with a flat hierarchy in which you can take a lot of responsibility and your ideas are always welcome.
Tasks
What you will learn in this internship:
- Firsthand experience on planning conducting and ysing a UX/CX research; project in a Software company working alongside the CX and UX team;
- You will gain experience in speaking to customers and marketing/sales related activities such as cold emailing outreach;
- You will have contact with business tools such as Salesforce Confluence and others which will be important in your career;
You will support the team by:
- Organising research projects especially recruitment of users for interviews;
- ysing CX and research data such as metrics and interviews;
- Creating research reports;
- Collaborating on research projects with others;
- Participating in researchrelated activities such as recruitment by doing outreach interviews minute taking and doing yses;
- Focusing on adminrelated tasks such as updating Salesforce and internal knowledge bases (eg. Confluence productboard).
Requirements
What we will love about you:
- You have some knowledge in various UX research odologies including contextual interviews usability tests personas customer/user journey maps and surveys (e.g. via studies such as Human interaction design consumer behaviour/marketing Psychology or similar);
- You are independent and organised;
- You are communicative collaborative and open and you dont shy away from talking to strangers;
- You are proactive and open to trying new ideas and ods (e.g. trying new user recruitment ods);
- Language requirements: German and English.
Benefits
How you can imagine us:
- You are part of a company with people working from everywhere in the world in which you can take lot of responsibility and your ideas are always welcome
- In order to maintain your worklife balance we offer flexible working hours home office and/or remoteworking
- Your personal and professional development is important to us which is why we offer financial support for further education trainings etc.
- We work with modern Apple products; every employee receives an own MacBook
- Last but not least: Our corporate culture means a lot to us which is why we organize regular team events and cultivate a valuecentric cooperation
Recruiting process:
- Interview with our Talent Acquisition Specialist
- Meet your Team Leader
- Work on a task independently
- Meet your future team and show us your ss
- Job offer
Are you ready for the challenge We look forward to receiving your application!