Ruminant Veterinary Manager

About PSC Biotech

Who are we

PSC Biotech is a leading Biotech Consultancy firm founded in 1996 headquartered in Pomona California USA with Global operations in Ireland India Singapore Australia and the US serving 350 clients in more than 23 countries worldwide. We provide cloudbased software solutions for Quality Management and Regulatory Inspections pharmaceuticals contract manufacturing professionals and metrology services to our clients.

Take your Career to a new Level

PSC Biotech disrupts the conventional consultancy model by aligning our EVP as one of the unique selling point which includes the opportunity to work with the most talented cohort of likeminded professionals operating in the Pharma/ Biotech Industry. We offer a permanent contract of employment giving exposure of working in Top Pharmaceutical client sites in a diversecultural work setting.

Employee Value Proposition

Employees are the heartbeat of PSC Biotech we provide unparalleled empowering career development though Learning & Development inhouse training mentorship through constant guidance to facilitate career progression. We believe in creating high performing teams that can exceed our client s expectations with regards to quality of all scalable and business unit deliverables staying under budget and ensuring timelines for our deliverables are being met.

To provide specialist veterinary expertise on all aspects of the company s products and product markets and in doing so to actively contribute to sales support product development and marketing within Ireland.

To be a technical expert for the ruminant product portfolio in order to work with and support territory managers as well as having a good background knowledge of all the company s ruminant products.

Priority is given to fieldbased support in this position; however support of product managers and their products will still be a requirement.

It is expected that approximately 45% of the role will involve sales support 30% marketing support and 25% customer enquiries/complaints.

In the fulfilment of this position it is expected that duties will require a reasonable level of attendance at evening and weekend meetings which may in some cirstances require overnight stays away from home.

i) To provide a support service to external customers. Including:

answering queries regarding products and large animal health/welfare in general

investigating the background behind pharmacovigilance reports in order to ascertain the level of product causality to be reported to the relevant Competent Authority.

ii) To provide support to the territory managers with an aim to contributing to the sales activity. Including:

calling on customers with Territory Managers

delivering presentations to customers and their clients to detail products and disease

support at a veterinary and farm level including as a follow up to pharmacovigilance complaints and product quality complaints to aid in the improved and correct use of products.

iii) To provide relevant support functions in pharmacovigilance and Product Quality Complaint (PQC) handling including:

Recording of reports of Adverse Events or PQCs

Triage of reports before case entry into the pharmacovigilance database

Coding and essment of cases in the pharmacovigilance database

Release of reports to comply with regulatory and company requirements

Entering follow up information into the pharmacovigilance database and release of these reports for approval to comply with regulatory and company requirements

To be aware of pharmacovigilance requirements including legislative and company regulations and guidelines to efficiently conduct these relevant duties

iv) To provide support to the named product portfolios and Marketing/Product Managers with an aim to defend and grow market share and market presence. Including:

identifying strengths weaknesses opportunities and threats (SWOT ysis) for the products

collating information from internal and external sources to summarise and translate this information into differentiating points and position defence.

proposing and managing trials to support the products.

liaison with Regulatory Affairs to aid product licensing.

v) To ensure compliance within the APHA / NOAH Code of Practice and the Animal Remedies / Veterinary Medicines Regulations. Including:

approval of material relating to the named product portfolio ensuring it is consistent with all requirements.

defending any challenges from competitors and if necessary representing the company at any hearing.

monitoring competitor activity and challenge of breaches initiating necessary correspondence and progressing to a satisfactory conclusion.

vi) To provide the company with comprehensive inhouse technical training at various levels to ensure that all staff are trained to their necessary level on the large animal products and markets.

vii) To provide external communication at a technical level for the company. Including:

technical representation at relevant meetings congresses and exhibitions in order to promote the interests of the company amongst key industry influencers and opinion makers and to enhance the company s brand profile in the industry.

presenting trials and providing written material or verbal presentations where required.

viii) To develop networks of benefit to the company. including:

liaising with stakeholders regarding the future development of product markets both in Ireland and other countries

developing working relationships within the Irish agricultural industry

development of relationships with key academic institutions and diagnostic companies e.g. Universities Diagnostic Laboratories etc in order to keep the company at the forefront of developing technologies.

Major challenges of the role are:

To accurately perceive and ess strategic opportunities for the company to support sales activity and actively input into commercial development.

To provide a sound technical product servicing function efficiently dealing with clients queries and complaints and balancing the best interests of the company with those of the client in the most costeffective and yet ethical manner.

To achieve the most effective allocation of time to the various accountabilities within the job holder s remit.

To ensure all company literature reflects a true and accurate technical representation of the products and activity of the company. Promoting the company and its products to all customers in an ethical and balanced way

Requirements

• Strong Planning and Organising ss
  
• Indepth knowledge of the veterinary market
  
• In depth knowledge of pharmacovigilance legislation and guidelines Wideranging and sound communication ss
  
• Ability to work well within in a high performance team structure
  
• Ability to work under pressure to deadlines
  
• Sound interpersonal ss for dealing with a wide range of people in a variety of situations
  
• Ability to communicate (verbally and in writing) clearly and succinctly
  
• Selfstarter with drive and focus
  
• Sound commercial aen with high levels of integrity and trustworthiness
  
• Good presentation ss
  
• Sound IT and software s