Customer Care Executive
Customer Care Executive
Posted on :
29-09-2024
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Job Description
We are looking to hire a Customer Care Executive for a client company in Colombo.
Qualifications:
- Have to be between 20 30 years of age.
- Should possess GCE O/L and GCE A/L qualifications.
- Prior work experience in a similar related position will be an asset.
- Excellent communication skills in English (written and spoken) are essential.
- Should have a pleasant warm and outgoing personality.
- Reasonable computer skills especially in MS Office.
- Should be willing to work on a roster basis and on holidays.
Responsibilities:
- Responsible for enhancing aspects of the Mall Customer experience and submitting timely reports to the Management.
- Required to monitor all areas of the Mall to ensure international standards of services and assets are maintained.
- Efficiently manage the Customer Service Desk and handle customer issues such as queries complaints and comments professionally and courteously.
- Coordinate with relevant stakeholders to ensure Mall operations run smoothly.
If you are interested please send your CV to or apply below.
Remote Work :
No
Employment Type
Full Time
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