Duty Manager
Duty Manager
Posted on :
29-09-2024
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Salary
Not Disclosed
Salary Not Disclosed
Posted on :
29-09-2024
Job Description
Key Responsibilities:
- Lead and oversee the daily operations of the villa complex ensuring a seamless guest experience.
- Train mentor and develop a team of hospitality professionals to deliver luxurylevel service.
- Coordinate with the finance department for budgeting cost control and financial reporting.
- Work closely with the reservations team to manage bookings availability and guest preferences.
- Ensure all staff members adhere to service standards and resort policies.
- Monitor guest satisfaction and implement strategies for continuous improvement.
- Manage any emergencies or guest complaints professionally and effectively.
- Ensure compliance with health and safety regulations.
Requirements:
- Minimum 5 years of experience in a management role within the luxury hospitality industry.
- Fluent in English; knowledge of additional languages is an advantage.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and handle highpressure situations.
- Strong organizational and time management abilities.
- Willingness to work flexible hours including weekends and holidays.
- Must be willing to work in Bukit Bali.
Remote Work :
No
Employment Type
Full Time
Key Skills
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