drjobs Without Experience Croatian Customer Support In Cluj

Without Experience Croatian Customer Support In Cluj

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Job Location drjobs

Cluj-Napoca - Romania

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Key Responsibilities:

  • Respond to customer inquiries through phone email and chat in Croatian.
  • Assist customers with productrelated questions troubleshooting and general assistance.
  • Ensure prompt resolution of issues while maintaining a high level of customer service.
  • Accurately document customer interactions and feedback in our systems.
  • Collaborate with internal teams to escalate and address complex issues.
  • Participate in process improvements to enhance customer satisfaction.

Requirements:

  • Native Croatian speaker with excellent communication skills.
  • B2 level proficiency in English.
  • Previous experience in customer support or a related field is preferred.
  • Strong problemsolving skills and a customerfocused mindset.
  • Ability to work both independently and as part of a team.
  • Proficient in using computer systems and software applications.

What We Offer:

  • Competitive salary along with performancebased bonuses.
  • Comprehensive training and ongoing support to ensure your success.
  • Opportunities for career growth within the organization.
  • A dynamic and collaborative work environment.

Remote Work :

No

Employment Type

Full Time

Company Industry

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