Without Experience- Slovak Customer Support In Cluj
Without Experience- Slovak Customer Support In Cluj
Posted on :
29-09-2024
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Job Description
Key Responsibilities:
- Address customer inquiries via phone email and chat in Slovak.
- Assist customers with productrelated questions troubleshooting and general support.
- Ensure timely and effective resolution of customer issues while upholding high service standards.
- Maintain accurate documentation of customer interactions and feedback in our systems.
- Collaborate with internal teams to escalate and resolve complex challenges.
- Engage in process improvements to boost customer satisfaction.
Requirements:
- Native Slovak speaker with excellent communication skills.
- B2 level proficiency in English.
- Previous experience in customer support or a similar role is desirable.
- Strong problemsolving abilities and a customercentric mindset.
- Capability to work independently as well as part of a team.
- Proficient in using computer systems and software applications.
What We Offer:
- Competitive salary with performancebased bonuses.
- Comprehensive training and ongoing support to help you succeed.
- Opportunities for career advancement within the organization.
- A dynamic and collaborative working environment.
Remote Work :
No
Employment Type
Full Time
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