Without Experience- Slovak Customer Support In Cluj

Key Responsibilities:

• Address customer inquiries via phone email and chat in Slovak.
• Assist customers with productrelated questions troubleshooting and general support.
• Ensure timely and effective resolution of customer issues while upholding high service standards.
• Maintain accurate documentation of customer interactions and feedback in our systems.
• Collaborate with internal teams to escalate and resolve complex challenges.
• Engage in process improvements to boost customer satisfaction.

Requirements:

• Native Slovak speaker with excellent communication skills.
• B2 level proficiency in English.
• Previous experience in customer support or a similar role is desirable.
• Strong problemsolving abilities and a customercentric mindset.
• Capability to work independently as well as part of a team.
• Proficient in using computer systems and software applications.

What We Offer:

• Competitive salary with performancebased bonuses.
• Comprehensive training and ongoing support to help you succeed.
• Opportunities for career advancement within the organization.
• A dynamic and collaborative working environment.

Remote Work :

No