drjobs Sales Team Leader With Russian

Sales Team Leader With Russian

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Job Location drjobs

Gdańsk - Poland

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Position: Sales Team Leader with Russian

Location: Gdask Poland

Work Model: Fully onsite

Employment type: Fulltime

DUTIES AND RESPONSIBILITIES:

  • Apply a process of continuous review management of absenteeism and attrition for all Sales Advisors in the team
  • Review and monitor work performance of all Sales Advisors
  • Undertake quarterly performance reviews and 1:1 monthly meetings
  • Ensure Advisors are recognized and rewarded for outstanding achievements/performance
  • Provide clear direction and guidance with a teams sales goals in mind
  • Facilitate a culture of open and honest 2 way communication
  • Maintain an environment which supports the spirit of teamwork
  • Ensure actions from employee satisfaction survey are implemented and continuously reviewed
  • Coach develop and motivate Sales Advisors by providing the skills and knowledge to perform their job together with opportunities for skills expansion and career development
  • Monitor Advisor calls in line with CLOE either via deskside or remote monitoring across a sample of transaction types
  • Ensure accurate and timely communication of any client/campaign issues to Operations Manager
  • Ensure appropriate actions are taken to improve client satisfaction survey scores
  • Implementation and improvement of the processess.

    REQUIREMENTS:

    • Native/ fluent in Russian both verbal and written. Good command in English
    • At least 1 year of experience in sales operations/Team Leading (ideally B2B) managing both internal and external stakeholders
    • At least 3 years of professional experience in a BPO/Contact Centre environment
    • Vibrant and resolute personality to successfully lead and coach a team
    • Understanding of B2B sales operations and experience with sales KPIs
    • Adaptability to a fastpaced international work environment a drive to make an impact and share best practices
    • Effective task prioritization and time management skills especially under pressure.

    OFFER:

    • Opportunity to collaborate with top brands in the market
    • Attractive remuneration package
    • Private medical healthcare
    • Engaging role in shaping B2B sales for key partners
    • Ongoing professional development opportunities
    • Relocation support if required
    • Dedicated and motivated team
    • Modern office environment equipped with modern workstations free beverages and fruits
    • And many others!


    To apply for this position and to explore many other exciting opportunities visit and apply through our career page:


    • Gross 9500 PLN 9500 PLN Performance bonus up to 1600 PLN a month
    • 1st November

    Remote Work :

    No

    Employment Type

    Full Time

    About Company

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