Remediation Project Manager Account Coordination
Remediation Project Manager Account Coordination
Posted on :
29-09-2024
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Job Description
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a passionate about improving and saving the lives of patients through high quality innovative medical devices and services. A leading global manufacturer of specialty medical devices that provides innovative and lifesaving solutions for the worlds healthcare markets. Specializing in Infusion Therapy Vascular Access Vital Care and Specialty Products & Services.
Position: Remediation Project Manager Account Coordination
Location: Plymouth MN 55442
Duration: 12 Months
Job Type: Contract
Work Type: Remote
Shift: 8:00 AM 4:30 PM
Job Description:
Qualifications:
Education and Experience Required
- Minimum 4 years Project Management experience required
- University / College degree (BA) preferred
- PMI Certification is a plus
Technical Knowledge and Skills
- Position requires a significant amount of phone and email correspondence strong verbal and written communication skills required
- Experience in medical device industry is preferred
- Excellent customer service skills required
Abilities
- Selfstarter
- Strong analytical and problemsolving skills
- Negotiation and collaboration skills
Impact and Scope
- Errors would result in additional time and cost to the company as well as potential loss of customer accounts
Key Internal and External Relationships
- All colleagues within Company including senior management
- Contracted Field service engineers Project Managers and Data Entry Clerks
- Customer representatives in Hospital Management including but not limited to Materials Management Biomedical Engineering and Clinical
Planning and Decision Making
- Assist Senior Managers in their decisions by data preparation and analysis
- Develop proposals with solid rationale
- Supervision is available for escalated issues
Responsibilities:
POSITION RESPONSIBILITIES:
- Project Management skills: as primary liaison between client and Customer Accounts the manager will act as the primary point of contact for all communication and approvals regarding resource allocation and account scheduling
- Support creation and maintenance of a Master Schedule to facilitate coordinated scheduling
- Create communicate and manage detailed plans with Customer Accounts
- Manage Resource allocations for account scheduling
- Comanage assigned Resources (provide work location schedule instructions etc.)
- Provide ongoing management of timelines and resource logistics (Change Management)
- Where appropriate coordinate return of affected devices to a Company location
- Provide a forecast of Customer Account scheduling targets
- Document account statuses provide Quality record
- Program support:
- Implement various business process improvement and automation initiatives
- Facilitate 3rd Party resource training
- Followup on KPIs associated with Resource performance to correct underperforming indicators
- Review / audit documentation and support reconciliation of project records
- Assure compliance of project to applicable laws regulations and standards good business practices and company documented procedures
- Communication skills: strong customer centric communication skills required to support project completion with minimal Customer impact
- Computer skills: proficient use of MS Excel MS Outlook Adobe Acrobat and MS Word expected
- Other duties as assigned by supervisor
- Work environment may be an office or home setting
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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