No Experience- Irish English Customer Support In Lisbon
No Experience- Irish English Customer Support In Lisbon
Posted on :
29-09-2024
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Job Description
Key Responsibilities:
- Deliver outstanding customer service via phone email and chat handling inquiries and concerns.
- Assist customers with productrelated questions to ensure a smooth and positive experience.
- Accurately record and manage customer interactions in our system.
- Collaborate with team members to enhance customer satisfaction and address issues promptly.
- Keep uptodate with product and service knowledge to provide informed assistance.
- Participate in training sessions and team meetings as needed.
Requirements:
- Native proficiency in Irish English.
- Excellent communication and interpersonal skills.
- Previous customer service experience is preferred but not mandatory.
- Ability to work independently as well as in a team environment.
- Strong problemsolving skills with a customerfocused approach.
- Familiarity with computer systems and software.
Work Schedule:
- Monday to Friday: 9:00 AM 6:00 PM
- Saturday and Sunday: Off
Benefits:
- Competitive salary based on experience.
- Hybrid working model offering flexibility between home and office.
- Opportunities for professional development and career advancement.
- Supportive and inclusive workplace culture.
- Additional perks and incentives.
Remote Work :
No
Employment Type
Full Time
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