No Experience- Irish English Customer Support In Lisbon

Key Responsibilities:

• Deliver outstanding customer service via phone email and chat handling inquiries and concerns.
• Assist customers with productrelated questions to ensure a smooth and positive experience.
• Accurately record and manage customer interactions in our system.
• Collaborate with team members to enhance customer satisfaction and address issues promptly.
• Keep uptodate with product and service knowledge to provide informed assistance.
• Participate in training sessions and team meetings as needed.

Requirements:

• Native proficiency in Irish English.
• Excellent communication and interpersonal skills.
• Previous customer service experience is preferred but not mandatory.
• Ability to work independently as well as in a team environment.
• Strong problemsolving skills with a customerfocused approach.
• Familiarity with computer systems and software.

Work Schedule:

• Monday to Friday: 9:00 AM 6:00 PM
• Saturday and Sunday: Off

Benefits:

• Competitive salary based on experience.
• Hybrid working model offering flexibility between home and office.
• Opportunities for professional development and career advancement.
• Supportive and inclusive workplace culture.
• Additional perks and incentives.

Remote Work :

No