Rental Agent - Customer Service Agent
Rental Agent - Customer Service Agent
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Drivo Rent A Car is a leading player in the car rental industry we are committed to delivering
topnotch service to our customers while fostering a supportive and inclusive work
environment for our employees. Be part of a supportive and collaborative work culture where
your contributions are valued and recognized.
Why Choose Drivo Rent A Car
Exciting Opportunities:
Enjoy competitive compensation opportunities for advancement within the company.
Positive Work Environment:
Training and Development: Access ongoing training and development programs to enhance
your skills and excel in your role.
The ideal candidate possesses the following attributes:
Exceptional interpersonal and relationship building skills
Strong verbal and written communication skills
Strong organizational skills and the ability to multitask
Ability to manage stressful or unusual situations to maintain good customer service
Candidates ability to learn about the customer s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience.
Excellent training sessions are provided
What you will do:
Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs and wants.
Provide excellent customer service in all customer contact situations
Meet all sales and service standards
Complete administrative tasks including daily lists to assist the office
Assist branch with returning and turnaround of vehicles as needed
Perform other job duties as assigned to meet the business needs
High performance will lead to job promotion and pay raise.
About you:
High school diploma or GED
Minimum 1year customer service or sales experience
Must be at least 21 and have a valid drivers license with a clean driving record
Experience meeting sales quotas or working in highly commissioned positions preferred
Ability to follow defined service and sales processes
Must be willing to wear company uniforms
Ability to communicate in English speaking other languages including Spanish is a plus
Position available at LGA JFK and Newark airport locations.
Flexible schedule
Job Type: Fulltime
Salary: From $18.00 $20.00 per hour Commissions up to $3000 per month
Expected hours: 40 per week
High school diploma or GED Minimum 1-year customer service or sales experience Must be at least 21 and have a valid driver's license with a clean driving record Experience meeting sales quotas or working in highly commissioned positions preferred Ability to follow defined service and sales processes Must be willing to wear company uniforms Ability to communicate in English, speaking other languages including Spanish is a plus
Employment Type
Full Time
Company Industry
Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers
