Were scouting for a B2B Reservations Manager with a spark ready to join our international team. This is your golden ticket to immerse yourself in the B2B world develop crucial skills and be part of a supportive dynamic environment.
Tasks
How You Make an Impact:
- Manage incoming accommodation requests and present corporate clients as well as relocation management partners with personalized housing options through Homelikes proprietary enterprise software
- Reply to clients enquiries related to housing options and offer thoughtful recommendations promptly
- Build a good relationship with the consultants from relocation management companies
- Monitor and provide updates on client needs and behaviors.conversion
- Identify market gaps and collaborate with the Sales team to ensure our offerings are complete and competitive
- Assist the Guest Experience team in managing incoming guest arrivals & coordinating checkin instructions
- Proactively contribute to the community building of hospitality operators & supply technology software (quarterly training sessions content creation events & conferences inperson visits)
Requirements
- First experience in corporate housing global mobility or relocation ideally 12 years at a fastpaced entrepreneurial company
- Ability to work well under pressure and handle highstress situations with calm and professionalism
- Selfmotivated responsible and equipped with a problemsolving attitude
- Business fluent in English and German
- Occasional weekend oncall rotation
Benefits
What you can expect from your Homelike journey:
WorkLifeBalance
- Flexible Working: Choose your work arrangement and work either entirely remotely or from our modern office hubs (currently in Cologne and London).
- Workation: Work from anywhere up to 60 days per calendar year.
- 30 Paid Vacation Days: Benefit from 30 paid vacation days per year in addition to public holidays.
- Additional Day Off: Make use of an extra day off for life events such as marriage or moving houses.
Learning & Development
- Homelike Academy: Develop new skills by participating in monthly internal training academies moderated by Homelikes experts.
- 360 Feedback: Receive regular and/or holistic feedback from your manager peers and stakeholders for your professional growth.
- Team Shadows: Gain interesting insights and exposure by shadowing different departments.
- Exclusive Top Talent Program: Become part of the top talent program with exclusive personal development access to accelerate your growth career progression within Homelike.
- External Guest Speakers: Broaden your perspectives and network with industry experts or influential individuals from outside the company.
Modern Culture
- Global Talent Team: Join a diverse global team with 20 nationalities based in 7 countries around the globe.
- Entrepreneurial Empowerment: Contribute your ideas and make a substantial impact on the product and the companys success.
- Agile Mindset: Be part of techdriven solutions and a flexible way of thinking that enables people to react quickly and adapt to changing situations.
- Company & Team Events: Enjoy monthly afterwork gatherings in Cologne/London remote team activities and bigger company events fostering team belongingness and connection.
- Talent Engagement: Get involved in different learning groups or guilds to strengthen relationships outside the work setting.