Contact Center Agent Relocation to Saudi Arabia
Contact Center Agent Relocation to Saudi Arabia
Posted on :
27-09-2024
Employer Active
1 Vacancy
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Job Description
Location: NEOM Sindalah Island
Job Type: Fulltime
Industry: Hospitality & Guest Relations
Experience Level: EntryLevel
Function: Customer Service Contact Center
About the Job:
As a Contact Center Agent on Sindalah Island you will be the first point of contact for guests providing information handling inquiries and ensuring a seamless guest experience within the NEOM Project.
Key Responsibilities:
- Handle incoming guest calls and communications professionally and efficiently;
- Provide accurate information about Sindalah Island s services and amenities;
- Log guest interactions and complaints escalating where necessary;
- Maintain a friendly helpful demeanor while addressing guest needs.
Required Qualifications:
- High School Diploma or higher (Hospitality certification is a plus);
- 3 years in customer service guest relations or contact center roles;
- Excellent communication and interpersonal skills;
- Familiarity with CRM systems and data logging;
- Fluency in English (Arabic is a plus);
- Strong customer service focus;
- Ability to remain calm under pressure and manage multiple conversations.
Benefits:
- 21 days paid leave;
- Free annual air tickets;
- Free transportation;
- Family allowance;
- Spacious and wellequipped living space.
How to Apply:
Interested candidates should apply via LinkedIn by submitting a resume outlining your experience in customer service or guest relations.
We look forward to welcoming you in Saudi Arabia!
High School Diploma or higher (Hospitality certification is a plus). 5+ years in guest relations, customer service, or contact center operations, with at least 2 years in a supervisory role. Strong leadership and communication skills. Experience with CRM systems and guest service tools. Fluency in English (Arabic is a plus). Ability to manage teams in high-pressure environments. Exceptional guest service and conflict resolution skills.
Employment Type
Full Time
Company Industry
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