Customer Support Representative with Norwegian
Customer Support Representative with Norwegian
Posted on :
25-09-2024
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1 Vacancy
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Job Description
In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Support Representative for their Benalmadena office.
Location: Benalmadena Spain
Employment type: Fulltime
Work model: hybrid (1 day a week after 6 months of employment)
DUTIES AND RESPONSIBILITIES:
- Handle incoming contact from customers via phone and mail
- Assist customers and deal with customer complaints promptly and effectively
- Be the first point of contact resolve customer queries and related requests
- Ensure clients receive the highest level of service at any moment given
REQUIREMENTS:
- Native/fluent in Norwegian both oral and written. Fluent in English (at least B2 level)
- Prior working experience in customer service/support is considered as an advantage
- Previous experience from the banking sector/a credit institution (primarily from the Nordic countries) is considered as an advantage
- Excellent communication skills
- Resourceful and stress resilient personality that can adapt and remain calm in all situations
- Understanding of economics and numbers
- Fast learner who easily adapts to new IT systems and tools
- Able to work independently while being a team player at the same time
- Since our employees are handling credit information on behalf of our client we are searching for candidates that have a good and stable economic history you need to have an absolutely clean credit record (no records of nonpayment)
OFFER:
- Excellent remuneration package based on experience skills and performance
- Higher salary from the 7th month
- Working hours: 08:00 16:00 MondayThursday 9:00 16:00 Friday
- Be part of a dynamic and creative team with positive and friendly atmosphere
- 23 working days of paid annual leave
- Guidance and tools to reach your full potential
Employment Type
Full Time
Key Skills
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