Operations Manager Shenzhen-based
Operations Manager Shenzhen-based
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Job Description
About Us
At The/Studio our vision is to empower individuals regardless of their expertise to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering topquality customized products that not only exceed expectations but also provide a seamless and aweinspiring experience via our exceptional team and AIintegrated systems. By shouldering the manufacturing burdens we liberate our customers to focus on their true passions driving them towards remarkable success and fulfillment. Together we turn dreams into tangible realities and shape a world where creativity knows no bounds.
Our headquarters are in Los Angeles California but we are a truly global company with teammembers across the U.S. Europe South America Africa and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the worlds best talent.
Location: Shenzhen China
We know that some applicants will not meet all the requirements so we encourage you to apply anyway so we can determine if something else might be a good fit!
The Role
Were seeking an experienced Operations Manager to lead our operational initiatives for our China team. In this key position you will be responsible for overseeing the daily operations of the organization ensuring seamless coordination across departments and driving operational excellence to support our growth objectives. You will report directly to the CEO and collaborate closely with the leadership team.
What Youll Do:
Strategic Leadership: Develop and implement operational strategies that align with business goals enhancing efficiency and productivity across all departments.
SaaS Sales Development: Identify establish and cultivate relationships with key factory partners enhancing our SaaS offerings and ensuring alignment with operational capabilities.
Client Relationship Management: Maintain ongoing relationships with factory stakeholders ensuring their needs are met and that they remain engaged with our SaaS solutions.
Team Management: Lead and mentor a team of operations specialists fostering a collaborative environment that encourages continuous improvement and innovation.
CrossDepartment Coordination: Oversee and coordinate daily operations ensuring alignment between departments and addressing any operational challenges that arise.
Policy Development: Design and implement policies and procedures that enhance operational effectiveness and ensure compliance with industry standards.
Performance Monitoring: Analyze operational performance metrics and identify areas for improvement; develop action plans to address any issues.
Project Management: Manage multiple projects simultaneously ensuring timely delivery and adherence to budget constraints.
Stakeholder Collaboration: Work closely with the leadership team and other stakeholders to facilitate effective communication and collaboration across the organization.
Change Management: Lead initiatives aimed at improving processes and implementing changes to adapt to market dynamics.
What Were Looking For:
Experience: Proven experience in operations management preferably within a startup environment and in the manufacturing industry; experience in SaaS sales is a plus.
Education: Bachelors degree in Business Administration Operations Management or a related field; MBA is a plus.
Technical Skills: Proficiency in project management tools and software (e.g. Hubspot Slack Google Suite); familiarity with data analysis tools is advantageous.
Leadership Qualities: Strong leadership and teambuilding skills with the ability to inspire and motivate team members.
Analytical Skills: Excellent problemsolving and analytical abilities with a datadriven approach to decisionmaking.
Communication: Outstanding communication and interpersonal skills with the ability to interact effectively with diverse teams and stakeholders.Professional english proficiency is a must.
Adaptability: Open mindset and flexibility to navigate change and unexpected challenges; commitment to continuous learning and improvement.
Work Environment: Ability to work in a fastpaced environment managing multiple priorities while maintaining a focus on strategic objectives.
If you are a proactive and strategic thinker with a passion for operational excellence and SaaS sales we encourage you to apply and join our dynamic team!
The/Studios Company Values
Intellectually curious possesses a natural disposition and comfort to ask questions challenge the status quo and a desire to get to the bottom of things if they see something not quite right
Selfmotivated with a meaningful reason to deliver excellence
Good communication skills that enhance collaboration minimize misunderstandings and at a frequency that is appropriate for a remote team
Radical candor Coachable accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable
Operates with a level of urgency values immediate action where prudent enables quick decisionmaking swift problemsolving and seizing opportunities in a dynamic business environment
Natural customer centricity has an affinity to always start their train of thought or analysis with the customers perspective bias towards talking to the customer to understand them
Resultsdriven focuses on achieving and exceeding measurable objectives
Our Typical Hiring Process
Submit an application. IMPORTANT: Please submit your resume/CV in English
Initial Chat with Global Recruiter
Hiring Manager Interview
Assessment/Case Study if applicable
Final Interview
Note that every role is different so the process may vary depending on the requirements of the role. Regardless of the result we always inform candidates via email.
At The/Studio we know that our Companys strength lies in the diversity of our team. The/Studio is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair inclusive and equitable workplace free from discrimination harassment and retaliation.
Employment Type
Full Time
