ECommerce Data Analyst
Warren MI
Contract
Hybrid role
As an eCommerce Operations Analyst you will play a crucial role in optimizing our online operations and enhancing the overall performance of our eCommerce platforms. You will be responsible for analyzing key operational and sales metrics identifying areas for improvement and work with business teams to create strategies to ensure smooth and efficient online transactions. Your insights will help drive business decisions and improve customer satisfaction.
Key Responsibilities:
Daily Sales Reporting: Prepare and distribute daily sales reports providing key insights into sales performance and trends. Monitor and analyze daily sales data to identify patterns anomalies and opportunities for improvement.
Monthly Sales Reporting: Compile and analyze monthly sales data to create comprehensive reports that highlight overall performance trends and key drivers.
Data Mining: Extract valuable insights from large datasets identifying patterns correlations and trends that inform business strategies and decisionmaking processes.
Data Visualization: Transform complex data into actionable insights helping stakeholders understand trends patterns and key performance metrics.
New Reporting: Design and develop new reports that meet evolving business needs leveraging data analysis to create actionable insights and support strategic decisionmaking.
Data Exports: Execute and manage data exports to ensure accurate and timely extraction of information from databases facilitating data analysis reporting and integration with other systems.
Qualifications:
Education: Bachelors degree in Business Data Analytics Information Systems or a related field.
Experience: 2 years of experience in eCommerce operations data analysis or a similar role.
Technical Skills: Proficient in data analysis tools (e.g. Excel SQL Tableau Power Bi ) and experience with JIRA program or similar IT project management tools.
Analytical Mindset: Strong analytical and problemsolving skills with the ability to interpret complex data and make datadriven decisions.
Communication Skills: Strong verbal and written communication skills with the ability to present findings and recommendations clearly to stakeholders at all levels.
Attention to Detail: High level of accuracy and attention to detail particularly in data analysis and reporting.
Project Management: Ability to manage multiple tasks and projects simultaneously with a focus on delivering results in a fastpaced environment.
- Top 3 musthave hard skills
- Level of experience with each
- Stackranked by importance
| 1 | At least 2 years of experience in eCommerce operations data analysis or a similar role |
2 | Experience with Excel comfortable quick and efficient with it |
3 | Comfortable with working with databases pulling data out of a database |