Overview:
The Release Manager/Change Management plays a crucial role in ensuring the successful planning and coordination of changes releases and deployments within the organization. They are responsible for implementing and managing the release process overseeing change management activities and minimizing disruptions to the IT infrastructure and business operations.
Key Responsibilities:
Managing risks and resolving challenges that impact release scope quality and schedules
Planning release windows and cycles across portfolios components
Managing relationships working on interrelated processes
Communicating crucial release plans and changes
Measuring and monitoring progress to achieve a timely software release within defined budgetary limits and defined quality standards
Coordinating processes between different teams (possibly in various locations)
Validating release notes
Deployment management of deliverables to the test environment particularly guaranteeing that the external dependent items are available during the test runtime
Communicating necessary release details to business teams
Required Qualifications:
- Bachelor s degree in Computer Science Information Technology or related field
- Proven experience in release management change management or related roles
- Strong understanding of ITIL framework and best practices
- Certification in Project Management (e.g. PMP) is a plus
- Excellent communication and interpersonal skills
- Ability to lead and influence crossfunctional teams
- Proficiency in release management tools and version control systems
- Solid analytical and problemsolving abilities
- Demonstrated project management and organizational skills
- Experience with agile and DevOps methodologies
- Knowledge of risk management and compliance requirements
- Ability to work effectively in a fastpaced and dynamic environment
- Understanding of software development lifecycle (SDLC) processes
- Attention to detail and a focus on quality and continuous improvement
- Proactive attitude and commitment to achieving results
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