Sales Executive Resort
Sales Executive Resort
Posted on :
25-09-2024
Employer Active
1 Vacancy
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Job Description
Overview
The Sales Executive (Resort) plays a crucial role in driving sales and revenue growth for the resort. They are responsible for attracting guests and increasing bookings by effectively promoting the resorts amenities and services. This position is vital in maintaining strong relationships with both new and existing clients to ensure a high level of customer satisfaction and loyalty.
Key responsibilities
- Developing and implementing effective sales strategies to meet and exceed revenue targets.
- Identifying and pursuing new business opportunities and markets to expand the resorts clientele.
- Building and maintaining strong longlasting customer relationships through exceptional customer service and regular communication.
- Conducting market research to stay updated on industry trends and competitor activities.
- Collaborating with the marketing team to create promotional campaigns and materials to drive sales.
- Delivering persuasive sales presentations to potential clients to showcase the resorts offerings.
- Negotiating contracts and agreements with clients to ensure mutually beneficial deals.
- Monitoring and analyzing sales performance to identify areas for improvement and implement corrective actions.
- Attending industry events trade shows and networking functions to represent the resort and generate leads.
- Providing accurate and timely sales reports and forecasts to the management team.
- Adhering to all company policies procedures and business ethics codes.
- Collaborating with crossfunctional teams to ensure a seamless guest experience from booking to departure.
- Managing customer feedback and addressing any issues or concerns in a professional and timely manner.
- Participating in ongoing sales training and development programs to enhance skills and knowledge.
Required qualifications
- Bachelors degree in Business Administration Marketing Hospitality or a related field.
- Proven work experience as a Sales Executive or similar role preferably in the hospitality industry.
- Demonstrated success in achieving and surpassing sales targets and KPIs.
- Excellent knowledge of sales strategies and techniques with a track record of closing deals.
- Strong interpersonal and communication skills both verbal and written.
- Ability to build and maintain relationships with diverse clients and stakeholders.
- Proficiency in using CRM software and other sales management tools.
- Outstanding negotiation and persuasion abilities to secure profitable agreements.
- Solid understanding of market research and data analysis.
- Highly motivated goaloriented and driven to deliver exceptional results.
- Ability to work effectively in a fastpaced dynamic environment and adapt to changes.
- Thorough understanding of customer relationship management and customer satisfaction principles.
- Proven ability to multitask prioritize and manage time efficiently.
- Willingness to travel as needed to meet clients and attend industry events.
- Commitment to continuous learning and professional development in sales and hospitality.
negotiation,customer service,communication,sales strategy,relationship building,sales
Employment Type
Full Time
Key Skills
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