Customer Support
Customer Support
Posted on :
25-09-2024
Employer Active
1 Vacancy
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Job Description
Location: Ahmedabad FULL TIME (WFO)
Company: Fancall Pvt Ltd
Job Description:
We are looking for a dedicated Customer Support Representative to join our team at Fancall. In this role you ll be our customers first point of contact ensuring a positive experience by addressing their inquiries with care and efficiency. If you enjoy helping others and solving problems this is your role!
Key Responsibilities:
Respond to customer inquiries via phone or chat
Provide accurate information about products and services
Resolve customer complaints and issues promptly
Maintain customer satisfaction by delivering exceptional service
Document interactions and follow up on unresolved cases
Requirements:
Strong communication and problemsolving skills
Previous experience in customer support or a related field is a plus
Ability to handle multiple inquiries in a fastpaced environment
Patience and a positive attitude when handling customer concerns
communication,resolve,cold calling,patience,customer support,chat,problem-solving,customer satisfaction
Employment Type
Full Time
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