Salesforce UX Designer Salesforce Communities UX Design
Salesforce UX Designer Salesforce Communities UX Design
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Salary Not Disclosed
1 Vacancy
Job Description
- Prepare for client engagements by understanding use cases client project experience and luminary solutions existing client materials and other research.
- Work with client project teams to build an understanding of client and user goals problems to solve and solution alternatives.
- Develop and execute design work plans appropriate for the design scope of the engagement such as user research activities client workshops journey mapping UX and UI design and user design validation.
- Develop an experience architecture appropriate for the engagement such as design pillars audience segments site maps navigation schemas taxonomy and flows.
- Document any experiencerelated solution requirements.
- Create innovative UX solutions that strike the required balance of platform capabilities client components and custom functionality to address the solution vision. Collaborate with internal resources to ensure the experience business and technical recommendations are aligned.
- Present and navigate clients through design alternatives and decisions and facilitate stakeholder feedback to evolve the solutions.
- Test and validate solutions with users when appropriate.
- Work with technical teams to transition solution design into development. Oversee and provide design support as needed.
- Participate in advancing the studio team through coaching and mentoring helping to evolve services and tools and other initiatives
- Salesforce Communities knowledge and certification is preferred. Alternatively experience with similar community platforms (Jive Lithium etc) or designing complex digital solutions (ecommerce web apps mobile apps etc) is preferred.
- Bachelors degree required and/or equivalent work experience
- 4 years of direct experience in UX field delivering user value through exceptional research structure and interface design
- Ability to effectively communicate to business and technical stakeholders on design topics including the design process the rationale of design specific recommendations and how design solutions address business and technical requirements
- Deep handson understanding of user centered design principles including strategy research audience empathy interface design and rapid prototyping evaluation nurture
- Great Portfolio of UX deliverables: case studies flows site maps personas stories wireframes prototypes etc
- Impeccable attention to detail and strong analytical skills
- Excellent communication presentation and interpersonal skills including the ability to communicate complex interactive design concepts clearly and persuasively to diverse audiences
- Excellent prioritization organization and time management skills and ability to work with minimal supervision
- Ability to consistently deliver projects and customer value
- Ability to work independently and handle change and shifting work priorities
- Travel requirements are in the range of 2550%
- This position is not eligible for Visa sponsorship
client workshops,analytical skills,salesforce,custom functionality,wireframes,prototypes,ux,user design validation,user centered design principles,rapid prototyping,platform capabilities,design,stakeholder feedback,ux design,user research,ui design,client components,site maps,experience architecture,ux solutions,research,maps,navigation schemas,journey mapping,case studies,salesforce communities knowledge,taxonomy,map,personas
Employment Type
Full Time
