Service Engineer
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Not Mentionedyears
Not Disclosed
Salary Not Disclosed
Kuwaiti
Male
1 Vacancy
Job Description
- Install, upgrade and configure SCADA and Production Optimization Systems.
- Build screens, workflows and reports to support customer operations and SCADA hardware.
- Interact with customers to understand and troubleshoot product issues.
- Support for third party application rollout based on business need.
- Provide support to internal and external clients working on consulting projects which use the company’s optimization software.
- Help field support/clients with upgrading and configuring the software.
- Provide customs solutions through scripts.
- Provide team leadership in absence of Team Lead.
- Guide junior members of the deployment team in solving issues that they may be facing.
- Train users in system usage and administration.
- Provide custom solutions, utilities and system integration using scripts along with the procedural documentation and relevant reports.
- Participate in software testing during the release cycle as end customer.
- Identify cause of problem reported by debugging program/scripts and if necessary, correct them or report them to the developers.
- Gain a firm understanding of Production Optimization Products and how it works from the users’ perspective.
- Able to troubleshoot issues related to SCADA hardware and radio communications.
- Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.
Employment Type
Full-time
