Job Title: Infrastructure Engineer
Location: Portsmouth NH 03801
Duration: 12 Months
Description:
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The Infrastructure Engineer is responsible for planning and designing the services and solutions in collaboration with the service provider and mapping the business requirements to systems/technical requirements to ensure they are in line with Standards Architecture quality and security requirements.
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A focus of the role will be IT Infrastructure in the OT context (shopfloor building management systems laboratory systems etc.).
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This position operates within the IT Infrastructure function and serves as a technical engineer spanning various infrastructure domains.
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As a member of the Global Infrastructure team this role offers support to all sites.
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The position ensures service provider quality by managing relevant services through definition of KPIs SLAs and associated measurements and reporting.
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Furthermore the role holder ensures that good IT practices including good Documentation practices IT security and change management practices are constantly adhered to.
Key Accountabilities:
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Communication and stakeholder management skills
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Fluent in English
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University degree actual or working style
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Ability to define select implement and manage standards and associated services.
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Ability to manage service provider including definition of KPIs measuring service quality and outcomes
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Ability to contribute to architecture blueprints in e.g. the OT area
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Ability to contribute to appropriate documentation including e.g. processes configuration documents designs.
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Hands on experience in multiple technologies and infrastructure areas such as:
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Defining service and technical solution requirements
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Cisco switches and Wireless controllers
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Hypervisors such as Vsphere and AHV
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Infrastructure and testing as a Code knowledge highly desired (e.g. Kubernetes Docker Podman)
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Senior Linux knowledge is highly desired
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Senior Windows Server knowledge is a must
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Automation of infrastructure tasks
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Active Directory
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Backup technologies ideally Veeam and Acronis
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Disaster recovery
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PowerShell/Bash skills
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Basic Citrix and Windows Remote Desktop Services skills
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Storage and File services
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Database knowledge is highly desired
Required Qualifications
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Bachelors in Information Technology is required and Masters is preferred
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Can drive cultural and technological disruption
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Experience performing cross technical Root cause analysis and define associated measures.
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Extensive experience with Cisco switches and Wireless controllers
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Proficiency in hypervisors such as Vsphere and AHV
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Knowledge of infrastructure and testing as code (e.g. Kubernetes Docker Podman)
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Seniorlevel knowledge of Linux and Windows Server
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Experience with automation of infrastructure tasks
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Familiarity with Active Directory and backup technologies (e.g. Veeam Acronis)
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Understanding of disaster recovery principles
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Proficiency in PowerShell/Bash scripting
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Basic skills in Citrix and Windows Remote Desktop Services
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Ability to work independently and make educated decisions to provide quick solutions to problems
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Ability to prioritize and quickly resolve issues
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Excellent analytical and problemsolving skills
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Effective prioritization and project management skills
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Ability to anticipate risks and devise solutions in the moment
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Deep technical infrastructure knowledge
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Understand ITIL model and metrics for Service Delivery