Project Name:
IT Security Administration
Scope:
Reporting to the Domain Access Management Lead within the Infrastructure and Service Management branch this contracted resource shall be responsible for daytoday operations within the GOA centralized Windows Active Directory (ADS). This includes object creation and maintenance maintenance of user access to network resources file permissions and security reporting development and modifying of administrative guidelines and processes etc.
The Domain Access Management Team is responsible for the administration of M365 email resources such as mailboxes distribution groups and related services. The resource may also be responsible to provide technical support and solutions for ministries data and resources on the GOA Domain. This includes providing training support and overseeing other Domain Access Administration Team members activities participation in ministry and internal projects attend project meetings and work with the GOA and external ministry technical teams. Delegation of administrative authority to ministries is done by this team.
The Domain Access Management Team defines the guidelines used by the various organization unit administrators in each Ministry. The latter can grant access to users within their ministries and must ensure new or unusual requirements are reviewed by the Domain Access Management Team Lead. Excellent communication skills (both verbal and written) and a proven ability to function on an individual basis and in a team/group environment are required.
NOTE: Some evening and weekend work may be required.
Duties:
Adhere to existing GoA established policies procedures standards guidelines and practices.
User account (ID) creations maintenance and deletions for access to network resources.
Maintenance of Exchange email resources such as mailboxes distribution groups Global Address List updates and related services.
Implement and maintain user security and folder permissions.
Provide adhoc reporting of same.
Manage security group membership to provide access to files and folders for network applications and shared data.
File and folder moves restructuring and permission setting.
Respond and resolve customer incidents/service requests pertaining to Domain and Exchange administration.
Some project work as required.
Development and modification of domain and exchange administration documentation processes and guidelines.
Assist in active directory clean up as necessary.
Equipment requirements:
It is preferred if resource has their own equipment though GoA will provide laptop/desktop if necessary.
In the event that the Contractor s resources are directed to work remotely the Contractor shall be responsible for providing all of its equipment including computers software printers supplies desks and chairs. However the Province shall ensure that the Contractor s resources have the necessary access and credentials to the Government of Alberta s system.
In the event that the Contractor s resources are directed to work inperson the Province shall provide the requisite office space furniture and office supplies. However the Contractor shall continue to be responsible for providing computers and software and the Province shall continue to ensure that the Contractor s resources have the necessary access and credentials to the Government of Alberta s system.
The fixed rate quoted must be inclusive of all overhead office space and equipment including supplies administrative burden markup and all other costs to perform the Services for the duration of the Contract.
Working Hours:
Standard Hours of work are 08:15 16:30 Alberta time Monday through Friday excluding holidays observed by the Province
Work must be done from within Canada due to network and data security issues.
It is anticipated the role will be 100% remote however in the event of an onsite meeting the GoA does not pay for travel to attend onsite meetings nor any expenses related to relocation commuting housing/accommodation food/drink.
Notes on Location:
Resource will work remotely though must be available for onsite meetings when required.
Onsite meetings include but are not limited to strategic architectural and technical discussions meeting with team members senior managers directors executive directors and business clients. Frequency of meeting could be up to 34 times per month.
Incumbency:
Previously this role was filled by a contractor however for this and all other opportunities the Ministry seeks the best person to fill the role.
Standard Background check required
The Supplier shall prior to commencement of the Services provide the Province on its request and at no cost to the Province with criminal record checks.
Mandatory Training Courses:
Once hired the resource will be required to complete all mandatory training which includes but not limited to Freedom of Information and Protection of Privacy Act and Security awareness training. There may also be some optional courses as well.
Anticipated Interviews dates
will be held between October 24
Refer to the Job Posting attachments for the proposed form of contract applicable to this Contingent Resource Request
Scoring Methodology:
Financial/Pricing: 20%
Resource Qualifications: 20%
Interview Process: 60%
SUBMISSION MUST INCLUDE:
RESUME
ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.
EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY.
RESOURCE REFERENCES
o Three references for whom similar work has been performed must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring of the proposed resource.
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Qualification Additional Details - Payment Terms : Y030 within 30 days Due netY015
- Maximum Extension Term (Months) : 24
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Qualification | Assessment |
Must Have |
Education |
Yes/No The proposed resource must meet or exceed one of the following: | Yes |
Technical Skills |
Duration A strong understanding of New Technology File System Permissions and best practices. | 3 years |
Work Experience |
Duration Experience creating local and global security groups and applying permissions to... | 3 years |
Duration Experience using Microsoft Exchange 2010 Administrator to manage email accounts... | 3 years |
Duration Experience using Windows 2016 Active Directory to manage all objects for a largescale... | 3 years |
Duration Experience with a problem tracking software and process workflow such as BMC Remedy... | 2 years |
Duration Experience with Service Now or alternative ticker management system for... | 3 years |
Nice to Have |
Soft Skills |
Yes/No Ability to learn quickly problem solve troubleshoot work independently and as part... | No |
Yes/No Ability to manage stress and conflict. | No |
Yes/No Excellent verbal and written communication skills and the ability to interact... | No |
Yes/No The ability to establish and maintain effective working relationships with team members... | No |
Work Experience |
Duration Experience creating accounts using Active Roles 7.0 (or newer) Console | 3 years |
Duration Experience in the Government of Alberta Domain environment or an environment of... | 1 years |
Duration Experience using Microsoft Office Suite tools. | 3 years |
Duration Experience with 3rd party utilities such as Dell Security Explorer 9.6 | 1 years |
Duration Experience with LDAP Query software (rADium). | 1 years |
Duration Experience with Remote Access software (Terminal Services VPN and Citrix). | 1 years |
Duration Experience with Robocopy. | 1 years |
Duration Experience with scripting tools such as Powershell. | 1 years |
Duration Experience with the GOA IT infrastructure business direction strategies shared serv... | 2 years |