Business Development Manager
Responsible For:
Developing and advising organisations on learning and development opportunities within the companys training portfolio.
Role Purpose:
To position the company as a leader in Learning & Development (L&D) by establishing partnerships with businesses and promoting tailored training solutions that meet workforce needs.
Date Reviewed:
September 2024
Key Responsibilities:
- Introduce large levypaying employers to the company s range of training services effectively communicating opportunities to relevant stakeholders and decisionmakers.
- Engage in partnership development and account management aligning with company policies and collaborating with organisations to support growth and financial goals.
- Present the company s seamless plugin Learning and Development services through appropriate communication methods.
- Achieve strategic business objectives for revenue learners and client accounts while adhering to corporate social responsibility policies.
- Collaborate with the Senior Management Team to develop and implement strategic development plans within the sales division.
- Take responsibility for partnership development account management and performance monitoring ensuring financial targets are met.
- Deliver highquality services to all clients reflecting the company s customercentric approach.
- Develop and diversify the companys apprenticeship offerings and design commercial programs that meet client needs.
- Regularly update the company CRM system to track activity contract success learner enrolment and retention rates.
- Build and maintain links with key national and local partner organisations to ensure training offers are aligned with employer and learner needs.
- Collaborate with internal teams to ensure systems and processes create a safe supportive learning environment. Ensure all safeguarding protocols are followed.
- Complete administrative tasks and provide documentation as required.
- Liaise with colleagues across departments to support shared goals.
- Adopt and promote the company s cultural pillars to maintain a positive working environment.
- Support staff development activities including identifying training needs for employees across the organisation.
- Actively promote equal opportunities policies.
- Undertake additional duties as required within the scope of the role.
General Responsibilities:
- Contribute to the promotion and implementation of the company s Equality and Diversity policies.
- Help establish and maintain effective communication systems with clients and learners.
- Ensure the company meets its performance targets.
- Prepare and present reports to the Senior Management Team to aid in decisionmaking and performance monitoring.
Company Development:
Work with managers and colleagues to:
- Support the company s continuous improvement strategy.
- Help the company achieve excellence through innovation and best practices.
- Ensure all company policies are followed and implemented effectively.
- Enhance the company s profile as a regional and national leader through promotional activities and events.
Method of Working:
Staff are expected to work effectively as part of a team delivering highquality support to organisations clients and learners.
Public Relations:
Staff must project a professional image to external stakeholders promoting the company s commitment to delivering high standards of service.
Safeguarding:
The company is committed to creating a safe learning environment for all and prioritises the welfare of vulnerable groups. All staff are expected to share this commitment.
Person Specification:
Job Title:
Business Development Manager
Reports To:
Head of Sales
Qualifications:
- Degree or equivalent qualification (Desirable)
- Professional businessrelated qualification (Desirable)
Experience:
- Minimum of 3 years experience in business development preferably in the education and skills sector (Essential)
- Experience in corporate account management developing seniorlevel relationships (Essential)
- Experience in preparing tenders proposals and propositions to win new business (Desirable)
- Proven ability to identify revenue growth opportunities and implement key account management strategies (Essential)
- Experience providing consultancy/advisory services and linking program solutions to business objectives (Essential)
- Supporting senior leadership and operational departments to measure ROI for levypaying accounts (Essential)
- Engaging with senior business leaders to maximise ROI from apprenticeship levy budgets (Essential)
Knowledge Skills and Abilities:
- Ability to engage effectively with senior management across sectors (Essential)
- Understanding of internal systems and processes that support client services (Essential)
- Ability to provide creative apprenticeship solutions aligned with talent management and business growth (Essential)
- Knowledge of government policy funding compliance and regulations related to Apprenticeships and Skills (Essential)
- Understanding of local/regional economic priorities and key skills gaps (Desirable)
- Ability to work autonomously across the UK (Essential)
- Strong communication skills and relationshipbuilding abilities (Essential)
- Ability to prioritise tasks and meet deadlines effectively (Essential)
- Track record of meeting account management performance targets (Essential)
- Proficient in Microsoft Office and CRM software (Essential)
- Understanding of marketing strategies via social media email and telephony (Essential)
- Familiarity with curriculum levels in Further or Higher Education (Essential)
Other Requirements:
- Flexibility to respond to role demands (Essential)
- Commitment to the company s induction program (Essential)
- Clean driving licence and access to a vehicle (Essential)
- Strong understanding of equal opportunities and safeguarding (Essential)
Personal Attributes:
- Commitment to equal opportunities (Essential)
- Enthusiasm for professional development (Essential)
- Ability to motivate staff at all levels (Essential)
- Open and supportive communication style (Essential)
- Flexibility regarding working hours including occasional evenings and weekends (Essential)
- Driven to achieve agreed goals (Essential)
This version provides a reworded and anonymised job description that focuses on the main responsibilities and specifications for the Business Development Manager role with a clear emphasis on the person specification and safeguarding responsibilities.