Personal Injury istant
Personal Injury istant
Posted on :
25-09-2024
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Hours: 8:30 am to 5:00 pm (11:30 PM to 8:00 AM Manila time) Monday to Friday
Job Description:
New Patients
Receive referral
Send screening questions/follow up
Create chart for patient (upload medical records/imaging reports if available)
Add patient to tracker
Call patient to schedule initial appointment
Send appointment details to case manager (request interpreter if necessary)
Send confirmation email to patient with link for New Patient forms
If after 3 attempts we cannot reach the patient contact the case manager to provide them with an update and offer scheduling the appointment directly with them
Follow up
Schedule Physical injury patients for a follow up/MRI review
If I cannot reach patient after 1 attempt add to waitlist
Emails
If a case manager is requesting billing/medical records reply with the correct email
Other task
Approvals for Ancillary services IN HOUSE communication with department and Attorneys office adding alerts of the authorized request
Emails
Orders; Requesting
Follow up on orders
Obtaining approvals
Communication with departments with approved services
Creating referrals for Ancillary specialist services out of office referrals
Sending MRI orders/scripts with notes and demos; via email/fax
Orders tracker updates/Tebra Alerts
Uploading approvals to Drive not in chart
Liens/tracking in jot forms
Communication between Attorney office regarding treatment updates; DC PRN; no recommendations
Sending billing dept info for billing and report requests
Forward lien reductions to other staff.
Spanish translation
Allied; as needed
Trinity; scheduling for procedures
Send email to patient and attorney with procedure appointment.
Scheduling; as needed; Nurse Practioner Follow Up
Deposition scheduling
Requirements
Must have experience in healthcare
Must have knowledge of authorizations for procedures
Must have good computer skills especially with excel
Must have excellent oral communication and written communication
Reliable
Selfstarter
Organized
Mature
Legal experience is a huge plus
Must speak Spanish and clear English
Must speak Spanish and clear English
Benefits
Permanent work from home
Immediate hiring
Steady freelance job
Employment Type
Full Time
Company Industry
Key Skills
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