Telesales executive
Telesales executive
Posted on :
24-09-2024
Employer Active
1 Vacancy
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Job Description
telesales representatives job description includes a variety of responsibilities such as:
Generating leads: Contacting potential and existing customers to inform them about products and services and to generate leads for the sales team
Closing sales: Closing sales deals over the phone
Maintaining customer relationships: Maintaining positive client relationships and ensuring customer satisfaction
Following up with customers: Following up with customers after purchases to initiate repeat orders
Providing customer support: Answering productrelated questions and providing customer support
Keeping records: Maintaining and monitoring records of conversations including customer feedback purchase orders and queries
Preparing sales reports: Preparing sales reports and comparing competitors offers
Conducting market research: Conducting market research to address customers
Researching products and services: Learning about products and services specifications and benefits
Handling rejection: Handling rejection when making sales attempts
Telesales representatives should have good customer service skills be patient and friendly and have good timemanagement skills. They should also have great interpersonal communication presentation and negotiation skills.
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.
Employment Type
Full Time
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