Position Overview:
A leading innovator in the machine tool industry is seeking a Field Service Engineer to join our team. This role involves the installation repair upgrading and engineering of CNC machinery and systems. The ideal candidate will provide technical support to clients after sales offering troubleshooting repair and operational training for CNC machining equipment. The position is based in Winder GA and services the Southeastern region.
We welcome candidates with a range of experience from entrylevel to experienced engineers and will tailor responsibilities to match the individual s expertise.
Key Responsibilities:
- Provide postsales technical support including installation troubleshooting repair and upgrades of CNC machinery and peripherals.
- Coordinate and execute activities related to installing maintaining and repairing equipment.
- Investigate and resolve technical issues reported by customers identifying root causes and implementing solutions.
- Perform equipment diagnostics analyze issues and complete necessary repairs or recommend upgrades.
- Collaborate with equipment operators and management to detect and resolve equipment problems.
- Advise management and factory engineers on equipment defects customer feedback and product performance improvements.
- Work independently or as part of a team to prioritize and manage service activities.
Qualifications:
- Bachelor s degree in engineering (electrical mechanical or engineering technology).
- 25 years of experience in a machine tool company.
- Proficiency with Fanuc machines and CNC systems.
- Understanding of PLC systems and ability to read PLC diagrams.
- Experience with forklift and manual lifting equipment.
- Proficiency in Microsoft Office.
- Ability to travel 30%50% for onsite work.
Schedule:
Fulltime Monday to Friday 8hour shifts.
Benefits:
- Competitive salary based on experience.
- 401(k) plan.
- Health vision and dental insurance.
- Life insurance and shortterm disability coverage.
- Paid time off (vacation sick days and holidays).
- Employee referral program.
Join a dynamic and fastgrowing team committed to innovation and excellence in machine tool technology.