Calling All Passionate Individuals!
Are you passionate about making a difference in the world Do you excel in communication and customer service Join our team as a WorkfromHome Call Center Agent and help support nonprofit organizations by processing donations and providing exceptional donor experiences.
Responsibilities:
- Manage inbound and outbound calls to process donations for various non profits efficiently.
- Provide compassionate customer service addressing donor questions and concerns effectively.
- Maintain accurate donor records by entering information into our database with precision.
- Follow up with donors as needed to ensure satisfaction and continued support.
- Strive to exceed performance metrics to unlock pathways for career advancement.
Requirements
Requirements
High school diploma or equivalent.
Minimum 6 months of virtual call center experience or 1 year brick and mortar
Able to pass a background check
Excellent verbal communication skills.
Reliable internet connection and a quiet workspace.
Basic proficiency in computer skills.
Flexibility to work evenings and weekends (Your schedule your choice).
Windows 11 (No Mac OS or Chromebooks)
Benefits
Benefits
- Work conveniently from your home environment.
- Competitive starting pay ranging from $0.025 per talk minute (Averaging $1215/hour with potential for increases.)
- Clear paths for career growth based on your performance and dedication.
- Join a supportive team environment committed to making a meaningful impact.
If youre dedicated empathetic and eager to support important causes apply today to join our team and contribute to something truly meaningful!
* Minimum 6 months customer service experience, preferably call center related * Moderate level of computer knowledge * Ability to work with minimal supervision * Must be self-directed and self-motivated * Strong listening skills * Accuracy * Efficiency * Excellent written and verbal communication skills Technical Requirements Active Phone line (mobile or landline) Mobile Device capable of downloading applications CPU (Intel or AMD) 2GHz processor (or equivalent) Resolution of 1,280 x 720 (720p) or greater Internet Explorer 9.0 or higher